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FAQ on data science bootcamps


Employers put a premium on qualified, experienced data scientists. These professionals can qualify for lucrative jobs and draw a high salary -- among the highest of all tech occupations, according to the Bureau of Labor Statistics (BLS). A data science bootcamp sharpens high-value skills in big data, analysis, and programming. Read on for everything you need to know about career-focused data science bootcamp programs. Data science involves looking for patterns in data and digital information using math and statistics.

Artificial Intelligence Bias Needs EEOC Oversight, Official Says


Artificial intelligence tools in hiring have so far remained unregulated by U.S. civil rights agencies, despite growing use and potential discrimination risks. One EEOC official wants that to change. "What is unfair is if there are enforcement actions or litigation, both from the government and from the private sector, against those who are using the technologies, and the federal agency responsible for administering the laws has said nothing," Keith Sonderling, a Republican commissioner on the U.S. Equal Employment Opportunity Commission, told Bloomberg Law in an exclusive interview. The use of artificial intelligence for recruitment, resume screening, automated video interviews, and other employment tasks has for years been on the radar of federal regulators and lawmakers, as workers began filing allegations of AI-related discrimination to the EEOC. Attorneys have warned that bias litigation could soon be on the horizon.

Reimagine Contact Centers with AI and Cloud


Contact centers have experienced overwhelming strain since the onset of the pandemic and for many organizations this chaotic trajectory has continued. In the travel industry, for example, airlines are currently facing record-breaking call volumes and their service agents are struggling to deal with a surge of inquiries. Delta reports call wait times of two to three hours and other major U.S. airlines have call wait times as long as 8 hours and 30 minutes. Extending superior customer experiences in these types of circumstances is challenging, if not impossible, and customer service agents are equally affected. The average customer service agent remains in their job for approximately one year, according to the U.S. Bureau of Labor Statistics.

The 9 hottest IT jobs


Job candidates for the most in-demand IT positions are hard to land in 2021, and that's likely to continue: Postings for open IT jobs are at their highest level since 2019, according to the US Bureau of Labor Statistics. "Software and application developers, IT support specialists, systems engineers and architects, IT project managers and systems analysts are among the positions in highest demand," reports the CTIA. And jobs related to emerging technologies and skills accounted for about 28% of open IT positions, the trade group reported. We reached out to recruiters, executives, and tech pros, asking them to weigh in on the best opportunities they see in the year ahead. If you're burning out on your current gig, or feel that your role may be heading toward a dead end, consider some of these roles that offer security and steady growth for the foreseeable future.

Top Online Masters in Robotics Programs for Robotic Enthusiasts


Robotics is one of the fast-growing areas of technology that is opening doors to a wide range of industries such as security, automation, healthcare, consumer products, customized manufacturing, and interactive entertainment. According to the latest research of the U.S. The Bureau of Labor Statistics, Robotics Engineering is expected to grow 4% by 2028. The area of Robotics is likely to be in demand due to the emergence of new technologies. Since the future is of robots the demand and interest among robotics enthusiasts is also growing day by day. Here are the top online masters in robotics programs for robotic lovers.

AI-driven HR seeks to balance 'human' and 'resources'


All the sessions from Transform 2021 are available on-demand now. Human resources (HR) is an area that is ripe for automation, and in particular, the kind of automation made possible by artificial intelligence (AI). HR, after all, is a cost center at most organizations, which means organizations are always looking for ways to keep costs as low as possible. And yet, HR is rife with complex, time-consuming processes that, so far, have required the unique logic and intuitive thinking that only humans can provide. But all that is changing with the newest generations of AI-driven HR platforms.

Trends in ... materials handling/warehouse safety


Moving products from delivery trucks to storage areas, then to shelves, is hazardous work. Forklift incidents, lifting injuries and falling objects are some of the hazards workers face. Data from the Bureau of Labor Statistics shows that 10 occupations accounted for 33.2% of all private industry cases involving days away from work in 2018 and 2019. Of these, laborers and freight, stock, and material movers (hand) had the highest number of DAFW cases: 64,160. So, how can employers prevent injuries among warehouse workers or other workers who move materials?

Why our fears of job-killing robots are overblown


The more general point is that computer algorithms will have a devil of a time predicting which jobs are most at risk for being replaced by computers, since they have no comprehension of the skills required to do a particular job successfully. In one study that was widely covered (including by The Washington Post, The Economist, Ars Technica, and The Verge), Oxford University researchers used the U.S. Department of Labor's O NET database, which assesses the importance of various skill competencies for hundreds of occupations. For example, using a scale of 0 to 100, O*NET gauges finger dexterity to be more important for dentists (81) than for locksmiths (72) or barbers (60). The Oxford researchers then coded each of 70 occupations as either automatable or not and correlated these yes/no assessments with O*NET's scores for nine skill categories. Using these statistical correlations, the researchers then estimated the probability of computerization for 702 occupations.

Why Government Needs More Women in AI


Women in tech can supercharge teams' creativity and help them stay under budget, meet deadlines and improve outcomes, studies show, so it's time for more women to pursue tech careers, according to a lead Department of Labor official speaking at GovernmentCIO Media & Research's Women Tech Leaders event Thursday. Kathy McNeill, who leads emerging technology strategy at the agency, said the federal government needs more women in AI to produce accurate data sets and data analysis. "AI is a reflection of those who develop it and the data sets we use," she said during a fireside chat. McNeill provided an example of how Google Translate took the phrase "she is a doctor and he is a babysitter" and translated it to "he is a doctor and she is a babysitter" in another language, to illustrate biases inherent in artificially intelligent algorithms. "A lot of systems were developed 10 to 20 years ago," she said.

Disability rights advocates are worried about discrimination in AI hiring tools


Your ability to land your next job could depend on how well you play one of the AI-powered games that companies like AstraZeneca and Postmates are increasingly using in the hiring process. Some companies that create these games, like Pymetrics and Arctic Shores, claim that they limit bias in hiring. But AI hiring games can be especially difficult to navigate for job seekers with disabilities. In the latest episode of MIT Technology Review's podcast "In Machines We Trust," we explore how AI-powered hiring games and other tools may exclude people with disabilities. And while many people in the US are looking to the federal commission responsible for employment discrimination to regulate these technologies, the agency has yet to act.