The fact that not every human feels in the same manner pertaining to any subject is taken into account and the machine is designed accordingly. Simply put, the model is built on the aspect of subjectivity. What it feels might not be felt by a different model. The best application of this model, the team says, would be for artists, especially graphic designers. This is because they can now evaluate their work and also how the audience feels about it.

As we turn to AI to do more tasks for us, the need for emotional intelligence has never been greater. This was true even before coronavirus took hold. Now, imagine how important emotional intelligence is in creating environments where leaders must manage employees who in many cases are stressed, scared, and uncertain about what lies ahead. Still, while it's true that we need emotional intelligence in business management, that's not the only area where an empathic approach is necessary. First, what is emotional intelligence?

This article was first published in the April 2019 China edition of Accounting and Business magazine. Emotional intelligence is an increasingly important factor for success for finance professionals, particularly in the era of artificial intelligence (AI). The link between the two was explored at the ACCA Hong Kong CFO Summit, held late last year, at which delegates were asked to consider how finance leaders can seek to thrive in the digital age. 'Our strength in this increasingly digital age is being human, exercising judgment, scepticism and emotional maturity,' said Jane Cheng, head of ACCA Hong Kong. 'Emotional competencies are critical to becoming a trusted and capable professional accountant, someone who can combine analytical figures with emotional maturity.'