Founded in 2015 by Bart Lehane, Ciaran Tobin and Shane Lynn, EdgeTier recently raised €1.5m in a funding round led by Episode 1, ACT Venture Capital and Enterprise Ireland. The Dublin start-up delivers high-quality analytics products and services to clients in the areas of customer service, customer simulation, and analytics services. The company also recently won Enterprise Ireland's Digital Disruptor award. "EdgeTier builds products to make customer contact centres more intelligent, more efficient, and more effective," explained CEO Shane Lynn. "EdgeTier uses artificial intelligence and machine learning techniques to enable contact centres to provide higher-quality customer experience at incredible levels of efficiency."