drbkirkpatrick
RPA – useful for business, or more trouble than it's worth?
From machine learning to artificial intelligence, Robotic Process Automation (RPA) is gaining popularity for helping automate certain internal business processes, increasing efficiency and freeing up corporate workers so they can focus on higher-value work. RPA refers to software programs that can eliminate or streamline tedious, repetitive or manual labor tasks – such as your typical data entry work, to pick one example. While RPA uses robots that can be programmed to effectively complete a task, these tools don't "learn" the way they do in the field of artificial intelligence and machine learning, where they're trained to make judgments about future outputs. In other words, RPA is not exactly full-blown IA (intelligent automation). But the benefits of automating repetitive, manual tasks to free employees to focus on more important work should be obvious...right?