The automatic curation of discussion forums in online courses requires constant updates, making frequent retraining of Large Language Models (LLMs) a resource-intensive process. To circumvent the need for costly fine-tuning, this paper proposes and evaluates the use of Bayesian fusion. The approach combines the multidimensional classification scores of a pre-trained generic LLM with those of a classifier trained on local data. The performance comparison demonstrated that the proposed fusion improves the results compared to each classifier individually, and is competitive with the LLM fine-tuning approach

Accurately assessing post quality requires complex relational reasoning to capture nuanced topic-post relationships. However, existing studies face three major limitations: (1) treating the task as unimodal categorization, which fails to leverage multimodal cues and fine-grained quality distinctions; (2) introducing noise during deep multimodal fusion, leading to misleading signals; and (3) lacking the ability to capture complex semantic relationships like relevance and comprehensiveness. To address these issues, we propose the Multimodal Fine-grained Topic-post Relational Reasoning (MFTRR) framework, which mimics human cognitive processes. MFTRR reframes post-quality assessment as a ranking task and incorporates multimodal data to better capture quality variations. It consists of two key modules: (1) the Local-Global Semantic Correlation Reasoning Module, which models fine-grained semantic interactions between posts and topics at both local and global levels, enhanced by a maximum information fusion mechanism to suppress noise; and (2) the Multi-Level Evidential Relational Reasoning Module, which explores macro- and micro-level relational cues to strengthen evidence-based reasoning. We evaluate MFTRR on three newly constructed multimodal topic-post datasets and the public Lazada-Home dataset. Experimental results demonstrate that MFTRR significantly outperforms state-of-the-art baselines, achieving up to 9.52% NDCG@3 improvement over the best unimodal method on the Art History dataset.

As large language models (LLMs) expand into performing as agents for real-world applications beyond traditional NLP tasks, evaluating their robustness becomes increasingly important. However, existing benchmarks often overlook critical dimensions like cultural and social awareness. To address these, we introduce CASA, a benchmark designed to assess LLM agents' sensitivity to cultural and social norms across two web-based tasks: online shopping and social discussion forums. Our approach evaluates LLM agents' ability to detect and appropriately respond to norm-violating user queries and observations. Furthermore, we propose a comprehensive evaluation framework that measures awareness coverage, helpfulness in managing user queries, and the violation rate when facing misleading web content. Experiments show that current LLMs perform significantly better in non-agent than in web-based agent environments, with agents achieving less than 10% awareness coverage and over 40% violation rates. To improve performance, we explore two methods: prompting and fine-tuning, and find that combining both methods can offer complementary advantages -- fine-tuning on culture-specific datasets significantly enhances the agents' ability to generalize across different regions, while prompting boosts the agents' ability to navigate complex tasks. These findings highlight the importance of constantly benchmarking LLM agents' cultural and social awareness during the development cycle.

Contribution: This Full paper in the Research Category track describes a practical, scalable platform that seamlessly integrates Generative AI (GenAI) with online educational forums, offering a novel approach to augment the instructional capabilities of staff. The platform empowers instructional staff to efficiently manage, refine, and approve responses by facilitating interaction between student posts and a Large Language Model (LLM). This contribution enhances the efficiency and effectiveness of instructional support and significantly improves the quality and speed of responses provided to students, thereby enriching the overall learning experience. Background: Grounded in Vygotsky's socio-cultural theory and the concept of the More Knowledgeable Other (MKO), the study examines how GenAI can act as an auxiliary MKO to enrich educational dialogue between students and instructors. Research Question: How effective is GenAI in reducing the workload of instructional staff when used to pre-answer student questions posted on educational discussion forums? Methodology: Using a mixed-methods approach in large introductory programming courses, human Teaching Assistants (AI-TAs) employed an AI-assisted platform to pre-answer student queries. We analyzed efficiency indicators like the frequency of modifications to AI-generated responses and gathered qualitative feedback from AI-TAs. Findings: The findings indicate no significant difference in student reception to responses generated by AI-TAs compared to those provided by human instructors. This suggests that GenAI can effectively meet educational needs when adequately managed. Moreover, AI-TAs experienced a reduction in the cognitive load required for responding to queries, pointing to GenAI's potential to enhance instructional efficiency without compromising the quality of education.

In machine learning (ML), efficient asset management, including ML models, datasets, algorithms, and tools, is vital for resource optimization, consistent performance, and a streamlined development lifecycle. This enables quicker iterations, adaptability, reduced development-to-deployment time, and reliable outputs. Despite existing research, a significant knowledge gap remains in operational challenges like model versioning, data traceability, and collaboration, which are crucial for the success of ML projects. Our study aims to address this gap by analyzing 15,065 posts from developer forums and platforms, employing a mixed-method approach to classify inquiries, extract challenges using BERTopic, and identify solutions through open card sorting and BERTopic clustering. We uncover 133 topics related to asset management challenges, grouped into 16 macro-topics, with software dependency, model deployment, and model training being the most discussed. We also find 79 solution topics, categorized under 18 macro-topics, highlighting software dependency, feature development, and file management as key solutions. This research underscores the need for further exploration of identified pain points and the importance of collaborative efforts across academia, industry, and the research community.

Online discussion forums are widely used for active textual interaction between lecturers and students, and to see how the students have progressed in a learning process. The objective of this study is to compare appropriate machine-learning models to assess sentiments and Bloom\'s epistemic taxonomy based on textual comments in educational discussion forums. Our proposed method is called the hierarchical approach of Bloom-Epistemic and Sentiment Analysis (BE-Sent). The research methodology consists of three main steps. The first step is the data collection from the internal discussion forum and YouTube comments of a Web Programming channel. The next step is text preprocessing to annotate the text and clear unimportant words. Furthermore, with the text dataset that has been successfully cleaned, sentiment analysis and epistemic categorization will be done in each sentence of the text. Sentiment analysis is divided into three categories: positive, negative, and neutral. Bloom\'s epistemic is divided into six categories: remembering, understanding, applying, analyzing, evaluating, and creating. This research has succeeded in producing a course learning subsystem that assesses opinions based on text reviews of discussion forums according to the category of sentiment and epistemic analysis.

Online learning and MOOCs have become increasingly popular in recent years, and the trend will continue, given the technology boom. There is a dire need to observe learners' behavior in these online courses, similar to what instructors do in a face-to-face classroom. Learners' strategies and activities become crucial to understanding their behavior. One major challenge in online courses is predicting and preventing dropout behavior. While several studies have tried to perform such analysis, there is still a shortage of studies that employ different data streams to understand and predict the drop rates. Moreover, studies rarely use a fully online team-based collaborative environment as their context. Thus, the current study employs an online longitudinal problem-based learning (PBL) collaborative robotics competition as the testbed. Through methodological triangulation, the study aims to predict dropout behavior via the contributions of Discourse discussion forum 'activities' of participating teams, along with a self-reported Online Learning Strategies Questionnaire (OSLQ). The study also uses Qualitative interviews to enhance the ground truth and results. The OSLQ data is collected from more than 4000 participants. Furthermore, the study seeks to establish the reliability of OSLQ to advance research within online environments. Various Machine Learning algorithms are applied to analyze the data. The findings demonstrate the reliability of OSLQ with our substantial sample size and reveal promising results for predicting the dropout rate in online competition.

CyberPhysical systems (CPS) must be closely monitored to identify and potentially mitigate emergent problems that arise during their routine operations. However, the multivariate time-series data which they typically produce can be complex to understand and analyze. While formal product documentation often provides example data plots with diagnostic suggestions, the sheer diversity of attributes, critical thresholds, and data interactions can be overwhelming to non-experts who subsequently seek help from discussion forums to interpret their data logs. Deep learning models, such as Long Short-term memory (LSTM) networks can be used to automate these tasks and to provide clear explanations of diverse anomalies detected in real-time multivariate data-streams. In this paper we present RESAM, a requirements process that integrates knowledge from domain experts, discussion forums, and formal product documentation, to discover and specify requirements and design definitions in the form of time-series attributes that contribute to the construction of effective deep learning anomaly detectors. We present a case-study based on a flight control system for small Uncrewed Aerial Systems and demonstrate that its use guides the construction of effective anomaly detection models whilst also providing underlying support for explainability. RESAM is relevant to domains in which open or closed online forums provide discussion support for log analysis.

The increasing polarization of online political discourse calls for computational tools that are able to automatically detect and monitor ideological divides in social media. Here, we introduce a minimally supervised method that directly leverages the network structure of online discussion forums, specifically Reddit, to detect polarized concepts. We model polarization along the dimensions of agenda setting and framing, drawing upon insights from moral psychology. The architecture we propose combines graph neural networks with structured sparsity and results in representations for concepts and subreddits that capture phenomena such as ideological radicalization and subreddit hijacking. We also create a new dataset of political discourse covering 12 years and more than 600 online groups with different ideologies.

The 13th Symposium on Combinatorial Search (SoCS) was held May 26-28, 2020. Originally scheduled to take place in Vienna, Austria, the symposium pivoted toward a fully online technical program in early March. As an in-person event SoCS offers participants a diverse array of scholarly activities including technical talks (long and short), poster sessions, plenary sessions, a community meeting and, new for 2020, a Master Class tutorial program. This paper describes challenges, approaches and opportunities associated with adapting these many different activities to the online setting. We consider issues such as scheduling, dissemination, attendee interaction and community engagement before, during and after the event. We report on the approaches taken by SoCS in each case, we give a post-hoc analysis of their their effectiveness and we discuss how these decisions continue to impact the SoCS community in the days after SoCS 2020.