"That's a very manual intensive job, and one that's not well-liked by many," says Sally Miller, global digital transformation officer for DHL Supply Chain, the world's largest third-party logistics company. Facing a labor shortage and high turnover in these kinds of warehouse jobs, DHL Supply Chain turned to robot maker Boston Dynamics to come up with a solution. In development for several years, the first two Stretch robots have just been deployed at an apparel company, which DHL Supply Chain declined to name, and about six more will be sent to other warehouse sites over the next three or four months. Stretch is the first robot that Boston Dynamics has purpose-built for a specific set of applications, according to Kevin Blankespoor, the company's senior vice president and general manager of warehouse robotics. His is a title that lays bare the potential Boston Dynamics sees in logistics.

August 13, 2020: DHL Supply Chain is aiming to optimise e-fulfilment for online shops with IDEA, a solution specifically designed for warehouses. IDEA algorithm can significantly improve order-picking processes in DHL-operated warehouses. The costs involved are comparatively low since the software, developed by DHL, is compatible with most traditional warehouse management systems and can be integrated easily into existing IT infrastructure. In its first commercial deployments, the solution has reduced distance travelled by warehouse employees by up to 50 percent and increased productivity of individual DHL locations by up to 30 percent. "The Covid crisis has shown us that unforeseen volume fluctuations for individual products can put enormous stress on supply chains. Lack of clarity regarding stock levels and incorrect data on availability can lead to bottlenecks for individual products and then delays in delivering to end customers," said Markus Voss, CIO & COO at DHL Supply Chain.

DHL Supply Chain, a logistics division of DHL, today announced it will invest $300 million to modernize 60 percent of its warehouses in North America with more IoT sensors and robots. Robotic process automation and software made to reduce workflow interruptions will also play a role. Such technology is already in operation in 85 DHL facilities, or roughly 20 percent of warehouses across North America. Funding announced today will bring emerging technology to 350 of DHL Supply Chain's 430 operating sites. The company has more than 35,000 employees in North America.