Finding the intersection point between the worlds of digital intelligence and human empathy is ... [ ] surely the biggest challenge on the automated road ahead. The world is obviously going through some changeable times. The United Kingdom is about to ride through the (many would argue) uncertain period of post-Brexit'independence' and global geopolitical swings continue to have an impact upon international trade and investment. The technology industry thinks it can help, well, when doesn't it? In particular, the tech business is keen to extol the virtues of Artificial Intelligence (AI), Machine Learning (ML) and Robotic Process Automation (RPA) as key tools to help manage the things that humans shouldn't be troubling themselves with.