AITopics | customer bank

Collaborating Authors

customer bank

Information about AI from the News, Publications, and Conferences

Automatic Classification – Tagging and Summarization – Customizable Filtering and Analysis

If you are looking for an answer to the question What is Artificial Intelligence? and you only have a minute, then here's the definition the Association for the Advancement of Artificial Intelligence offers on its home page: "the scientific understanding of the mechanisms underlying thought and intelligent behavior and their embodiment in machines."

However, if you are fortunate enough to have more than a minute, then please get ready to embark upon an exciting journey exploring AI (but beware, it could last a lifetime) …

Customers bank on BofA chatbot amid pandemic

#artificialintelligenceJun-29-2020, 17:01:18 GMT

The coronavirus outbreak has been a harrowing event, forcing people to shelter in place, social distance and limit excursions to essential stores. But as disruptive as this COVID-19 pandemic has been for traditional business operations, it's been a boon for digital products and services. Consider intelligent virtual assistants (IVAs), many of which have fumbled through fits and starts as companies seek the sweet spot of human-like congress -- without the human. A single bad chatbot experience is enough to send people running to people for help. Get the latest insights with our CIO Daily newsletter.

artificial intelligence, customer bank, natural language, (3 more...)

#artificialintelligence

Industry:

Health & Medicine > Therapeutic Area > Infections and Infectious Diseases (1.00)
Health & Medicine > Therapeutic Area > Immunology (1.00)

Technology:

Information Technology > Artificial Intelligence > Natural Language > Chatbot (0.64)
Information Technology > Artificial Intelligence > Representation & Reasoning > Personal Assistant Systems (0.61)

Add feedback