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 conversational data


CLASS-IT: Conversational and Lecture-Aligned Small-Scale Instruction Tuning for BabyLMs

arXiv.org Artificial Intelligence

This work investigates whether small-scale LMs can benefit from instruction tuning. We compare conversational and question-answering instruction tuning datasets, applied either in a merged or sequential curriculum, using decoder-only models with 100M and 140M parameters. Evaluation spans both fine-tuning (SuperGLUE) and zero-shot (BLiMP, EWoK, WUGs, entity tracking, and psycholinguistic correlation) settings. Results show that instruction tuning yields small but consistent gains in fine-tuning scenarios, with sequential curricula outperforming merged data; however, improvements do not consistently transfer to zero-shot tasks, suggesting a trade-off between interaction-focused adaptation and broad linguistic generalization. These results highlight both the potential and the constraints of adapting human-inspired learning strategies to low-resource LMs, and point toward hybrid, curriculum-based approaches for enhancing generalization under ecological training limits.


DACP: Domain-Adaptive Continual Pre-Training of Large Language Models for Phone Conversation Summarization

arXiv.org Artificial Intelligence

Large language models (LLMs) have achieved impressive performance in text summarization, yet their performance often falls short when applied to specialized domains that differ from their original pre-training distribution. While fine-tuning can improve summarization quality, it typically relies on costly and scarce high-quality labeled data. In this work, we explore continual pre-training as a scalable, self-supervised approach to adapt LLMs for downstream summarization tasks, particularly in the context of noisy real-world conversation transcripts. We conduct extensive experiments using large-scale, unlabeled business conversation data to investigate whether continual pre-training enhances model capabilities in conversational summarization. Our results demonstrate that continual pre-training yields substantial gains in both in-domain and out-of-domain summarization benchmarks, while maintaining strong generalization and robustness. We also analyze the effects of data selection strategies, providing practical guidelines for applying continual pre-training in summarization-focused industrial applications.


BeyondWeb: Lessons from Scaling Synthetic Data for Trillion-scale Pretraining

arXiv.org Artificial Intelligence

Recent advances in large language model (LLM) pretraining have shown that simply scaling data quantity eventually leads to diminishing returns, hitting a data wall. In response, the use of synthetic data for pretraining has emerged as a promising paradigm for pushing the frontier of performance. Despite this, the factors affecting synthetic data quality remain poorly understood. In this work, we introduce BeyondWeb, a synthetic data generation framework that produces high-quality synthetic data for pretraining. BeyondWeb significantly extends the capabilities of traditional web-scale datasets, outperforming state-of-the-art synthetic pretraining datasets such as Cosmopedia and Nemotron-CC's high-quality synthetic subset (Nemotron-Synth) by up to 5.1 percentage points (pp) and 2.6pp, respectively, when averaged across a suite of 14 benchmark evaluations. It delivers up to 7.7x faster training than open web data and 2.7x faster than Nemotron-Synth. Remarkably, a 3B model trained for 180B tokens on BeyondWeb outperforms an 8B model trained for the same token budget on Cosmopedia. We also present several insights from BeyondWeb on synthetic data for pretraining: what drives its benefits, which data to rephrase and how, and the impact of model size and family on data quality. Overall, our work shows that there's no silver bullet for generating high-quality synthetic pretraining data. The best outcomes require jointly optimizing many factors, a challenging task that requires rigorous science and practical expertise. Naive approaches can yield modest improvements, potentially at great cost, while well-executed methods can yield transformative improvements, as exemplified by BeyondWeb.


Efficient Intent-Based Filtering for Multi-Party Conversations Using Knowledge Distillation from LLMs

arXiv.org Artificial Intelligence

Large language models (LLMs) have showcased remarkable capabilities in conversational AI, enabling open-domain responses in chat-bots, as well as advanced processing of conversations like summarization, intent classification, and insights generation. However, these models are resource-intensive, demanding substantial memory and computational power. To address this, we propose a cost-effective solution that filters conversational snippets of interest for LLM processing, tailored to the target downstream application, rather than processing every snippet. In this work, we introduce an innovative approach that leverages knowledge distillation from LLMs to develop an intent-based filter for multi-party conversations, optimized for compute power constrained environments. Our method combines different strategies to create a diverse multi-party conversational dataset, that is annotated with the target intents and is then used to fine-tune the MobileBERT model for multi-label intent classification. This model achieves a balance between efficiency and performance, effectively filtering conversation snippets based on their intents. By passing only the relevant snippets to the LLM for further processing, our approach significantly reduces overall operational costs depending on the intents and the data distribution as demonstrated in our experiments.


ConvoGen: Enhancing Conversational AI with Synthetic Data: A Multi-Agent Approach

arXiv.org Artificial Intelligence

In this paper, we present ConvoGen: an innovative framework for generating synthetic conversational data using multi-agent systems. Our method leverages few-shot learning and introduces iterative sampling from a dynamically updated few-shot hub to create diverse and realistic conversational scenarios. The generated data has numerous applications, including training and evaluating conversational AI models, and augmenting existing datasets for tasks like conversational intent classification or conversation summarization. Our experiments demonstrate the effectiveness of this method in producing high-quality diverse synthetic conversational data, highlighting its potential to enhance the development and evaluation of conversational AI systems.


HEISIR: Hierarchical Expansion of Inverted Semantic Indexing for Training-free Retrieval of Conversational Data using LLMs

arXiv.org Artificial Intelligence

The growth of conversational AI services has increased demand for effective information retrieval from dialogue data. However, existing methods often face challenges in capturing semantic intent or require extensive labeling and fine-tuning. This paper introduces HEISIR (Hierarchical Expansion of Inverted Semantic Indexing for Retrieval), a novel framework that enhances semantic understanding in conversational data retrieval through optimized data ingestion, eliminating the need for resource-intensive labeling or model adaptation. HEISIR implements a two-step process: (1) Hierarchical Triplets Formulation and (2) Adjunct Augmentation, creating semantic indices consisting of Subject-Verb-Object-Adjunct (SVOA) quadruplets. This structured representation effectively captures the underlying semantic information from dialogue content. HEISIR achieves high retrieval performance while maintaining low latency during the actual retrieval process. Our experimental results demonstrate that HEISIR outperforms fine-tuned models across various embedding types and language models. Beyond improving retrieval capabilities, HEISIR also offers opportunities for intent and topic analysis in conversational data, providing a versatile solution for dialogue systems.


KULCQ: An Unsupervised Keyword-based Utterance Level Clustering Quality Metric

arXiv.org Artificial Intelligence

Intent discovery is crucial for both building new conversational agents and improving existing ones. While several approaches have been proposed for intent discovery, most rely on clustering to group similar utterances together. Traditional evaluation of these utterance clusters requires intent labels for each utterance, limiting scalability. Although some clustering quality metrics exist that do not require labeled data, they focus solely on cluster geometry while ignoring the linguistic nuances present in conversational transcripts. In this paper, we introduce Keyword-based Utterance Level Clustering Quality (KULCQ), an unsupervised metric that leverages keyword analysis to evaluate clustering quality. We demonstrate KULCQ's effectiveness by comparing it with existing unsupervised clustering metrics and validate its performance through comprehensive ablation studies. Our results show that KULCQ better captures semantic relationships in conversational data while maintaining consistency with geometric clustering principles.


Systematic Exploration of Dialogue Summarization Approaches for Reproducibility, Comparative Assessment, and Methodological Innovations for Advancing Natural Language Processing in Abstractive Summarization

arXiv.org Artificial Intelligence

Reproducibility in scientific research, particularly within the realm of natural language processing (NLP), is essential for validating and verifying the robustness of experimental findings. This paper delves into the reproduction and evaluation of dialogue summarization models, focusing specifically on the discrepancies observed between original studies and our reproduction efforts. Dialogue summarization is a critical aspect of NLP, aiming to condense conversational content into concise and informative summaries, thus aiding in efficient information retrieval and decision-making processes. Our research involved a thorough examination of several dialogue summarization models using the AMI (Augmented Multi-party Interaction) dataset. The models assessed include Hierarchical Memory Networks (HMNet) and various versions of Pointer-Generator Networks (PGN), namely PGN(DKE), PGN(DRD), PGN(DTS), and PGN(DALL). The primary objective was to evaluate the informativeness and quality of the summaries generated by these models through human assessment, a method that introduces subjectivity and variability in the evaluation process. The analysis began with Dataset 1, where the sample standard deviation of 0.656 indicated a moderate dispersion of data points around the mean.


The Impact of AI on Academic Research and Publishing

arXiv.org Artificial Intelligence

Keywords: Artificial Intelligence, Large Language Models, Academic Research, Publishing Ethics, Scholarly Publishing Abstract Generative artificial intelligence (AI) technologies like ChatGPT, have significantly impacted academic writing and publishing through their ability to generate content at levels comparable to or surpassing human writers. Through a review of recent interdisciplinary literature, this paper examines ethical considerations surrounding the integration of AI into academia, focusing on the potential for this technology to be used for scholarly misconduct and necessary oversight when using it for writing, editing, and reviewing of scholarly papers. The findings highlight the need for collaborative approaches to AI usage among publishers, editors, reviewers, and authors to ensure that this technology is used ethically and productively. Introduction Generative artificial intelligence technologies have rapidly transformed our daily lives, with one of the most profound impacts observed in the realm of writing. These models can produce content at a level that either matches or surpasses the quality of an average human writer. This transformation holds particular significance in academia, where faculty members are traditionally expected to engage in extensive scholarly writing. The increasing prevalence of generative artificial intelligence in academia raises substantial ethical concerns.


Going beyond research datasets: Novel intent discovery in the industry setting

arXiv.org Artificial Intelligence

Novel intent discovery automates the process of grouping similar messages (questions) to identify previously unknown intents. However, current research focuses on publicly available datasets which have only the question field and significantly differ from real-life datasets. This paper proposes methods to improve the intent discovery pipeline deployed in a large e-commerce platform. We show the benefit of pre-training language models on in-domain data: both self-supervised and with weak supervision. We also devise the best method to utilize the conversational structure (i.e., question and answer) of real-life datasets during fine-tuning for clustering tasks, which we call Conv. All our methods combined to fully utilize real-life datasets give up to 33pp performance boost over state-of-the-art Constrained Deep Adaptive Clustering (CDAC) model for question only. By comparison CDAC model for the question data only gives only up to 13pp performance boost over the naive baseline.