One of the most important undertakings an enterprise has to deal with is finding and hiring an amazing candidate. But the fierce competition for talent, lackluster recruiting and sourcing processes and uncoordinated evaluation criteria make it an arduous task. Astoundingly, 74% of employers claim they've hired the wrong person for a position. These hires come at a cost, with organizations losing an average of nearly $15,000 on every bad hire. It's enticing to tap into artificial intelligence to help with hiring, managing and optimizing contingent workers.

One of the most important undertakings an enterprise has to deal with is finding and hiring an amazing candidate. But the fierce competition for talent, lackluster recruiting and sourcing processes and uncoordinated evaluation criteria make it an arduous task. Astoundingly, 74% of employers claim they've hired the wrong person for a position. These hires come at a cost, with organizations losing an average of nearly $15,000 on every bad hire. It's enticing to tap into artificial intelligence to help with hiring, managing and optimizing contingent workers.

This year's survey aims to define the current market trends around the concept of "work," including the impact of the Gig Economy, the extent to which specific technologies pave the road for the Future of Work, and the performance, strategies, and capabilities within today's contingent workforce management (CWM) programs. For the purposes of this research study, "non-employee" talent includes temporary workers (sourced via staffing suppliers), freelancers, independent contractors, robotics, professional services, and "gig" workers.