The State of Contingent Workforce Management 2017-2018

This year's survey aims to define the current market trends around the concept of "work," including the impact of the Gig Economy, the extent to which specific technologies pave the road for the Future of Work, and the performance, strategies, and capabilities within today's contingent workforce management (CWM) programs. For the purposes of this research study, "non-employee" talent includes temporary workers (sourced via staffing suppliers), freelancers, independent contractors, robotics, professional services, and "gig" workers.