Dedicated to the global fintech community, the Fintastico team had the pleasure of speaking with Mirko Krauel, CEO of collectAI, on the lessons he learned running a fintech startup, the challenges and opportunities for claim management. We hope you enjoy our conversation with Mirko. With this, we tackle a topic tat has thus far mostly been neglected during cross-industrial digitisation. We offer services starting with the purchase of a product or service or the return debit note - depending on the industry we are speaking of. Our AI-driven technology is customer-centric, observing and continuosly optimizing messages, timing and tone of voice.