I recently participated in a podcast interview that outlined the practice of cognitive experience design, also known as CognitiveXD. In hearing the questions, I realized we needed a crisp definition that outlines what CognitiveXD is, and how we can use CognitiveXD to solve big systemic problems. Q: What is cognitive experience design? A: Cognitive experience design or #CognitiveXD is the practice of using artificial intelligence (ai) technologies to reduce the human mental effort and time required to complete a task. Q: Why do we need cognitive experience design?

The problem we face is so clear to me. Humans on spaceship earth are paralyzed by an inability to trust whether we are making the right decisions for our world, communities, companies and individual lives. This paralysis is a symptom of our innate human need to be connected with each other. We have a serious, yet very treatable condition called cognitive overload. Our desire for constant connectivity is producing more data and content than we have ever produced before.