This article explores the extension of well-known F1 score used for assessing the performance of binary classifiers. We propose the new metric using probabilistic interpretation of precision, recall, specificity, and negative predictive value. We describe its properties and compare it to common metrics. Then we demonstrate its behavior in edge cases of the confusion matrix. Finally, the properties of the metric are tested on binary classifier trained on the real dataset.

Spoken dialogue systems promise efficient and natural access to a large variety of information sources and services from any phone. However, current spoken dialogue systems are deficient in their strategies for preventing, identifying and repairing problems that arise in the conversation. This paper reports results on automatically training a Problematic Dialogue Predictor to predict problematic human-computer dialogues using a corpus of 4692 dialogues collected with the 'How May I Help You' (SM) spoken dialogue system. The Problematic Dialogue Predictor can be immediately applied to the system's decision of whether to transfer the call to a human customer care agent, or be used as a cue to the system's dialogue manager to modify its behavior to repair problems, and even perhaps, to prevent them. We show that a Problematic Dialogue Predictor using automatically-obtainable features from the first two exchanges in the dialogue can predict problematic dialogues 13.2% more accurately than the baseline.

This paper presents a new approach to identifying and eliminating mislabeled training instances for supervised learning. The goal of this approach is to improve classification accuracies produced by learning algorithms by improving the quality of the training data. Our approach uses a set of learning algorithms to create classifiers that serve as noise filters for the training data. We evaluate single algorithm, majority vote and consensus filters on five datasets that are prone to labeling errors. Our experiments illustrate that filtering significantly improves classification accuracy for noise levels up to 30 percent. An analytical and empirical evaluation of the precision of our approach shows that consensus filters are conservative at throwing away good data at the expense of retaining bad data and that majority filters are better at detecting bad data at the expense of throwing away good data. This suggests that for situations in which there is a paucity of data, consensus filters are preferable, whereas majority vote filters are preferable for situations with an abundance of data.

In many real-world learning tasks, it is expensive to acquire a sufficient number of labeled examples for training. This paper investigates methods for reducing annotation cost by `sample selection'. In this approach, during training the learning program examines many unlabeled examples and selects for labeling only those that are most informative at each stage. This avoids redundantly labeling examples that contribute little new information. Our work follows on previous research on Query By Committee, extending the committee-based paradigm to the context of probabilistic classification. We describe a family of empirical methods for committee-based sample selection in probabilistic classification models, which evaluate the informativeness of an example by measuring the degree of disagreement between several model variants. These variants (the committee) are drawn randomly from a probability distribution conditioned by the training set labeled so far. The method was applied to the real-world natural language processing task of stochastic part-of-speech tagging. We find that all variants of the method achieve a significant reduction in annotation cost, although their computational efficiency differs. In particular, the simplest variant, a two member committee with no parameters to tune, gives excellent results. We also show that sample selection yields a significant reduction in the size of the model used by the tagger.