citibot
How Citibot's chatbot search engine uses AI to find more answers
Citibot is a technology company that builds AI-powered chat solutions for local governments such as Fort Worth, Texas; Charleston, South Carolina; and Arlington, Virginia. With Citibot, local residents can quickly get answers to city-related questions, report issues, and receive real-time alerts via text responses. To power these interactions, Citibot uses Amazon Lex, a service for building conversational interfaces for text and voice applications. Citibot built the chatbot to handle basic call queries, which allows government employees to allocate more time to higher-impact community actions.
Country:
- North America > United States > Virginia > Arlington County > Arlington (0.25)
- North America > United States > Texas > Tarrant County > Fort Worth (0.25)
- North America > United States > South Carolina > Charleston County > Charleston (0.24)
Industry:
- Government (0.88)
- Information Technology (0.70)
- Retail > Online (0.40)