carear
Xerox-backed field service startup CareAR raises $10M
A new GamesBeat event is around the corner! Learn more about what comes next. Customer expectations and needs are on the rise, exacerbating the challenge for companies facing a higher volume of customer requests during the pandemic. The issue is acute in field service work, where employees have to work on equipment with varying technical specifications -- often in confined, bandwidth-constrained, and hard-to-reach spaces. In a recent survey by The Service Council, over 90% of field workers said that more knowledge is required to service modern products while nearly 70% said that products are more complex today.