ML-Enabled Systems (MLES) are inherently complex since they require multiple components to achieve their business goal. This experience report showcases the software architecture reusability techniques applied while building Ocean Guard, an MLES for anomaly detection in the maritime domain. In particular, it highlights the challenges and lessons learned to reuse the Ports and Adapters pattern to support building multiple microservices from a single codebase. This experience report hopes to inspire software engineers, machine learning engineers, and data scientists to apply the Hexagonal Architecture pattern to build their MLES.

The growth of the e-commerce industry has intensified the adversarial dynamics between shadow economy actors and risk management teams. Companies often conduct risk investigations into suspicious cases to identify emerging fraud patterns, thereby enhancing both preemptive risk prevention and post-hoc governance. However, the sheer volume of case analyses imposes a substantial workload on risk management analysts, as each case requires the integration of long-term expert experience and meticulous scrutiny across multiple risk dimensions. Additionally, individual disparities among analysts hinder the establishment of uniform and high-standard workflows. To address these challenges, we propose the SHERLOCK framework, which leverages the reasoning capabilities of large language models (LLMs) to assist analysts in risk investigations. Our approach consists of three primary components: (1) extracting risk management knowledge from multi-modal data and constructing a domain knowledge base (KB), (2) building an intelligent platform guided by the data flywheel paradigm that integrates daily operations, expert annotations, and model evaluations, with iteratively fine-tuning for preference alignment, and (3) introducing a Reflect & Refine (R&R) module that collaborates with the domain KB to establish a rapid response mechanism for evolving risk patterns. Experiments conducted on the real-world transaction dataset from JD dot com demonstrate that our method significantly improves the precision of both factual alignment and risk localization within the LLM analysis results. Deployment of the SHERLOCK-based LLM system on JD dot com has substantially enhanced the efficiency of case investigation workflows for risk managers.

This paper presents boldsea, Boldachev's semantic-event approach -- an architecture for modeling complex dynamic systems using executable ontologies -- semantic models that act as dynamic structures, directly controlling process execution. We demonstrate that integrating event semantics with a dataflow architecture addresses the limitations of traditional Business Process Management (BPM) systems and object-oriented semantic technologies. The paper presents the formal BSL (boldsea Semantic Language), including its BNF grammar, and outlines the boldsea-engine's architecture, which directly interprets semantic models as executable algorithms without compilation. It enables the modification of event models at runtime, ensures temporal transparency, and seamlessly merges data and business logic within a unified semantic framework.

We present an agentic framework, Thinker, which achieves state of art performance in challenging reasoning tasks for realistic customer service scenarios that involve complex business logic and human interactions via long horizons. On the $\tau$-bench retail dataset, Thinker achieves 82.6\% success rate with GPT-4o (version 2024-06-01) (baseline: 68.3\%), and 81.9\% success rate with Llama-3.1 405B (baseline: 49.6\%), without any fine-tuning. Thinker effectively closes the gap in reasoning capabilities between the base models by introducing proper structure. The key features of the Thinker framework are: (1) State-Machine Augmented Generation (SMAG), which represents business logic as state machines and the LLM uses state machines as tools. (2) Delegation of tasks from the main reasoning loop to LLM-powered tools. (3) Adaptive context management. Our prompting-only solution achieves signficant gains, while still maintaining a standard agentic architecture with a ReAct style reasoning loop. The key is to innovate on the tool interface design, as exemplified by SMAG and the LLM-powered tools.

This study introduces Conversation Routines (CR), a structured prompt engineering framework for developing task-oriented dialog systems using Large Language Models (LLMs). While LLMs demonstrate remarkable natural language understanding capabilities, engineering them to reliably execute complex business workflows remains challenging. The proposed CR framework enables the development of Conversation Agentic Systems (CAS) through natural language specifications, embedding task-oriented logic within LLM prompts. This approach provides a systematic methodology for designing and implementing complex conversational workflows while maintaining behavioral consistency. We demonstrate the framework's effectiveness through two proof-of-concept implementations: a Train Ticket Booking System and an Interactive Troubleshooting Copilot. These case studies validate CR's capability to encode sophisticated behavioral patterns and decision logic while preserving natural conversational flexibility. Results show that CR enables domain experts to design conversational workflows in natural language while leveraging custom functions (tools) developed by software engineers, creating an efficient division of responsibilities where developers focus on core API implementation and domain experts handle conversation design. While the framework shows promise in accessibility and adaptability, we identify key challenges including computational overhead, non-deterministic behavior, and domain-specific logic optimization. Future research directions include CR evaluation methods based on prompt engineering frameworks driven by goal-oriented grading criteria, improving scalability for complex multi-agent interactions, and enhancing system robustness to address the identified limitations across diverse business applications.

Serverless cloud offerings are becoming increasingly popular for stateless applications because they simplify cloud deployment. This article argues that if serverless platforms could wrap functions in database transactions, they would also be a good fit for database-backed applications. There are two unique benefits of such a transactional serverless platform: time-travel debugging of past events and reliable program execution with "exactly-once" semantics. Serverless cloud platforms such as Amazon Web Services (AWS) Lambda and Azure Functions are increasingly popular for building production applications as varied as website front ends, machine-learning (ML) pipelines, and image-processing systems. These platforms radically simplify development by managing application deployment.

Hosting database services on cloud systems has become a common practice. This has led to the increasing volume of database workloads, which provides the opportunity for pattern analysis. Discovering workload patterns from a business logic perspective is conducive to better understanding the trends and characteristics of the database system. However, existing workload pattern discovery systems are not suitable for large-scale cloud databases which are commonly employed by the industry. This is because the workload patterns of large-scale cloud databases are generally far more complicated than those of ordinary databases. In this paper, we propose Alibaba Workload Miner (AWM), a real-time system for discovering workload patterns in complicated large-scale workloads. AWM encodes and discovers the SQL query patterns logged from user requests and optimizes the querying processing based on the discovered patterns. First, Data Collection & Preprocessing Module collects streaming query logs and encodes them into high-dimensional feature embeddings with rich semantic contexts and execution features. Next, Online Workload Mining Module separates encoded queries by business groups and discovers the workload patterns for each group. Meanwhile, Offline Training Module collects labels and trains the classification model using the labels. Finally, Pattern-based Optimizing Module optimizes query processing in cloud databases by exploiting discovered patterns. Extensive experimental results on one synthetic dataset and two real-life datasets (extracted from Alibaba Cloud databases) show that AWM enhances the accuracy of pattern discovery by 66% and reduce the latency of online inference by 22%, compared with the state-of-the-arts.

This post will walk you through a process of serving your deep learning Torch model with the TorchServe framework. There are quite a bit of articles about this topic. However, typically they are focused either on deploying TorchServe itself or on writing custom handlers and getting the end results. That was a motivation for me to write this post. It covers both parts and gives end-to-end example.

Ten years ago, we published a post in the Netflix tech blog explaining our three-tier architectural approach to building recommender systems (see below). A lot has happened in the last 10 years in the recommender systems space for sure. That’s why, when a few months back I designed a Recsys course for Sphere, I thought it would be a great opportunity to revisit the blueprint.

A semantic layer is a business-friendly representation of data, allowing for explanation of complex business logic in simpler terms. In Business Intelligence (BI), it has been called the metadata layer, semantic model, business view, or BI model. When the semantic layer was first introduced to BI tools 30 years ago, it defined table joins, metric aggregation, user-friendly names and more, allowing BI end-users to simply drag-and-drop fields like Product Name and Sales onto a report. Yes, "no-code" BI has been around for at least 30 years. This allowed early data teams to start thinking more strategically about where to put business logic, but also opened up a lot of complex issues.