botiquette
Botiquette
Today, at Build 2016, Microsoft revealed a new AI tool for developers called the Bot Framework. The Bot Framework allows developers to write software bots that interact with people (and other bots). Essentially this makes it easy to create a Conversational User Interface (CUI), ushering in a new era that makes us think more about what a user interface should be. Beyond a visual interface, User Experience (UX) will take on new meaning. The bot will need to lead the user through a series of steps that make sense, yet be able to adjust so as not to be too rigid and lead them down a path that might not make sense for the situation.