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OpenAI launches business version of ChatGPT after blowback over privacy

Al Jazeera

ChatGPT creator OpenAI has unveiled a business version of its artificial intelligence-powered chatbot as the California-based startup grapples with declining users and concerns about the potential harms of AI. ChatGPT Enterprise features improved security and privacy, with early corporate adopters including Carlyle, The Estée Lauder Companies and PwC, OpenAI said in a blog post on Monday. "We believe AI can assist and elevate every aspect of our working lives and make teams more creative and productive," OpenAI said. "Today marks another step towards an AI assistant for work that helps with any task, is customised for your organisation, and that protects your company data." ChatGPT Enterprise also features unlimited higher-speed GPT-4 access, longer context windows for processing longer inputs, advanced data analysis capabilities and customisation options, the company said. ChatGPT has been criticised by privacy experts for scooping up vast troves of internet data, including personal information and stolen data, without permission.


Zoom now says it won't use any customer content for AI training

Engadget

Zoom has reversed course (again) and updated its terms of service after a backlash earlier this week. Following consumer blowback to a recently highlighted update to its terms which appeared to grant the platform the unlimited ability to use customer data to train AI models, it now says it will not use any consumer data to train AI models from Zoom or third parties. The previous wording said it wouldn't do so "without customer consent," which raised eyebrows since "consent" was (at best) a gray area for people joining a call (and acknowledging a pop-up) in which the meeting organizer enabled the feature and already agreed to the terms. Zoom's changes were listed in a preamble update to its previous blog post. "Following feedback received regarding Zoom's recently updated terms of service, particularly related to our new generative artificial intelligence features, Zoom has updated our terms of service and the below blog post to make it clear that Zoom does not use any of your audio, video, chat, screen-sharing, attachments, or other communications like customer content (such as poll results, whiteboard, and reactions) to train Zoom's or third-party artificial intelligence models," the notice reads.


Zoom reverses policy that allowed it to train AI on customer data

Engadget

Zoom has made changes to its terms of service after online blowback over recent updates to the company's fine print allowing AI training on customer data. A report from StackDiary over the weekend highlighted how the changes, which rolled out in March without fanfare, appeared to grant the company sweeping control over customer data for AI training purposes. In response, Zoom published a blog post today claiming it wouldn't do what its terms said it could do; the company then updated its terms in response to the continued blowback. It now says it doesn't train AI models on consumer video, audio or chats "without customer consent." At least part of the issue stemmed from Zoom's experimental AI tools, including IQ Meeting Summary (ML-powered summarizations) and IQ Team Chat Compose (AI-powered message drafting).


Why We Need AI That Explains Itself

#artificialintelligence

One of the hottest new trends in software could be artificial intelligence (AI) which explains how it accomplishes its results. Explainable AI is paying off as software companies try to make AI more understandable. LinkedIn recently increased its subscription revenue after using AI that predicted clients at risk of canceling and described how it arrived at its conclusions. "Explainable AI is about being able to trust the output as well as understand how the machine got there," Travis Nixon, the CEO of SynerAI and Chief Data Science, Financial Services at Microsoft, told Lifewire in an email interview. "'How?' is a question posed to many AI systems, especially when decisions are made or outputs are produced that aren't ideal," Nixon added.


Drone blowback: High-tech weapons come home to roost

New Scientist

SHORTLY after 9/11, the US deployed a new form of high-tech warfare: sending drones into foreign airspace to kill terror suspects. At first the strikes were restricted to Afghanistan, but soon they were extended into Pakistan, Yemen and Somalia. The strategy has been escalated by presidents Obama and Trump. Initially the US had a virtual monopoly on drone technology, but commentators pointed out that this would only be temporary. Legal scholars also warned that the strikes were of dubious international legality. The implication was clear: if the US could strike with impunity, what was there to stop others from doing the same?