In our previous article on chatbots, it was stated that one does not simply create a chatbot. Artificial intelligence still poses too many challenges to go about building bots without sufficient research. One of the main problems is the ability of bots to recognize human requests. We've decided to tell you about some of the popular AI chatbots that handle this task well. In theory, the best chat bots were made to replace human services.

Over the last few months, I've been focused on product design for chatbots--both text and voice. As a UX designer with a background in graphic design, it's been refreshing to shift focus towards non-visual user experiences. It's reasonable to assume the same people who consume news on social media are the same people interested in chatting with your bot on Facebook. If you are still deciding between a social media chatbot or your own, and you want to target millennials, this could help you make the decision. The content that you push and the tone and language of your bot may be very different that what you have thought initially.