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Mizuho rolls out generative AI to all 45,000 bank staff in Japan

The Japan Times

Mizuho Financial Group is giving all its bank employees in Japan access to Microsoft's Azure OpenAI service this week, making it one of the country's first financial firms to adopt the potentially transformative generative artificial intelligence technology. The banking giant will allow 45,000 workers at its core lending units in the country to test out the service, according to Toshitake Ushiwatari, general manager of Japan's third largest bank's digital planning department. Already, managers and rank-and-file employees are submitting dozens of pitches for ways to harness the technology even before the software is installed. There are many staff who are embracing ChatGPT in their private lives, Ushiwatari said in an interview. This could be due to a conflict with your ad-blocking or security software.


AI bankers foreshow the future of retail banking

#artificialintelligence

KB Kookmin Bank's AI Banker explains financial information on a monitor at the bank's headquarters in Yeouido, western Seoul, Wednesday. An image of a neatly dressed man welcomes visitors and answers questions on finance services on a monitor at KB Kookmin Bank in Yeouido, western Seoul. The male character, powered by artificial intelligence and modelled on TV personality Kim Hyun-wook, explains the difference between a debit and a credit card in a tone and manner identical to a real human staffer. He is a prototype of the AI bankers set to work alongside human bank staff in the near future. KB plans to test the AI banker service at selected branches starting this fall.


Banks look to a future with AI - The Nation

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Artificial intelligence (AI) is set to revolutionise the Thai banking sector, but many are worried about governance issues amid the challenge of integrating AI into bank operations. AI is creeping into the lives of people around the world. One way or the other, people are increasingly interacting with AI whether through their smart phones, computers or surveillance cameras. In the business sector, Thai banks are active in deploying AI into their operations, aiming to woo more customers, earn more profits and improve the management of their businesses. "We have been working with many Thai banks on our AI machine-learning technology," said Scott Zoldi, chief analytics officer at FICO, a leading analytic software company based in California.