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automated ticketing system

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If you are looking for an answer to the question What is Artificial Intelligence? and you only have a minute, then here's the definition the Association for the Advancement of Artificial Intelligence offers on its home page: "the scientific understanding of the mechanisms underlying thought and intelligent behavior and their embodiment in machines."

However, if you are fortunate enough to have more than a minute, then please get ready to embark upon an exciting journey exploring AI (but beware, it could last a lifetime) …

Automated Ticketing System Using Bot and Pega 7.3.1

#artificialintelligenceAug-29-2019, 13:52:43 GMT

The bot solution gives Predictive Analytics, NLP, and Unified Architecture. It turns the necessary channels into intelligent assistants that make personalized service and real work possible. An employee tries to open an application and notices that it is not working. He checks if there were any exceptions in the previous two days and finds that there were many exceptions. It takes him a few hours to determine the exceptions and categorize them.

artificial intelligence, automated ticketing system, exception, (9 more...)

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Technology: Information Technology > Artificial Intelligence > Representation & Reasoning > Personal Assistant Systems (0.58)

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