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Infosys Launches Infosys Nia™ - The Next Generation Integrated Artificial Intelligence Platform

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Palo Alto – April 26, 2017: Infosys (NYSE: INFY), a global leader in consulting, technology, outsourcing and next-generation services, today announced the launch of Infosys Nia, the next-generation Artificial Intelligence Platform building on the success of the Company's first-generation AI platform, Infosys Mana, and its Robotic Process Automation (RPA) solution, AssistEdge. Together, both these products have amassed 50 clients and 150 engagements across all industry sectors, within a year of operations. Infosys Nia converges the big data/analytics, machine learning, knowledge management, and cognitive automation capabilities of Mana; end-to-end RPA capabilities of AssistEdge; advanced, high-performance and scalable machine learning capabilities of Skytree; and optical character recognition (OCR), natural language processing (NLP) capabilities and infrastructure management services. As a unified, flexible, and modular platform, Infosys Nia enables a wide set of industry and function-specific solutions and allows customers to build custom experiences to suit their business needs. Infosys' first-generation AI platform was about IT, simplification, efficiency and cost.


Infosys launches integrated AI platform to boost digital tech services

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Infosys has introduced a next-generation artificial intelligence (AI) platform, Nia, to strengthen its digital technology-based services. Nia builds on Mana, the first AI platform introduced by the software services major last year. It also includes the robotic process automation capabilities of AssistEdge, another Infosys solution. The integrated platform will add a layer of forecasting in businesses across the sector, be it demand in manufacturing or risk-profiling. "Together, both these products (Mana and AssistEdge) have amassed more than 50 clients and over 150 engagements across all industry sectors within a year of operations. As a unified, flexible and modular platform, Nia enables a wide set of industry and function-specific solutions and allows clients to build custom experiences to suit their business needs," the company said in a statement on Thursday.


Infosys launches integrated artificial intelligence platform 'Nia' - ETtech

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IT services provider Infosys on Thursday announced the launch of Infosys Nia, the next-generation Artificial Intelligence (AI) platform building on the success of the Company's first-generation AI platform, Infosys Mana, and its Robotic Process Automation (RPA) solution, AssistEdge. The new platform converges the big data/analytics, machine learning, knowledge management, and cognitive automation capabilities of Mana; end-to-end RPA capabilities of AssistEdge; advanced, high-performance and scalable machine learning capabilities of Skytree; and optical character recognition (OCR), natural language processing (NLP) capabilities and infrastructure management services. "We have seen tremendous adoption, and indeed, a massive embrace of Mana by our clients, particularly in leveraging Mana to improve service delivery and drive efficiencies and cost performance through automation. But we could clearly see that there was much more potential, an unlimited potential, in bringing AI to our clients' most sophisticated and complex business problems, as they work toward a vision of bringing technology to every aspect of their businesses," said Dr. Vishal Sikka, Chief Executive Officer, Infosys. "Nia, the next generation of our AI platform now takes our purposeful approach to AI, one in which technology serves to amplify people and empowers them to work in new ways, to new heights. When we bring this together with our unmatched ability to educate and train in AI techniques and emerging technologies, we now have the platform, the services and the skills, to deliver new unprecedented value to our clients," he added.


Infosys launches Artificial Intelligence platform Nia for businesses

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SAN FRANCISCO: Building on the success of its first-generation AI platform, Infosys Mana and its Robotic Process Automation (RPA) solution, AssistEdge, Infosys on Thursday launched'Infosys Nia', the next-generation Artificial Intelligence (AI) Platform for businesses. Infosys Nia converges the big data/analytics, machine learning, knowledge management and cognitive automation capabilities of Mana; end-to-end RPA capabilities of AssistEdge; advanced, high-performance and scalable machine learning capabilities of Skytree; and optical character recognition (OCR), natural language processing (NLP) capabilities and infrastructure management services. "Nia takes our purposeful approach to AI, one in which technology serves to amplify people and empowers them to work in new ways, to new heights," Vishal Sikka, Chief Executive Officer at Infosys, said in a statement. "When we bring this together with our unmatched ability to educate and train in AI techniques and emerging technologies, we now have the platform, the services and the skills, to deliver new unprecedented value to our clients," he added. Infosys Nia, tackles business problems such as forecasting revenues, forecasting what products need to be built, understanding customer behaviour, understanding the content of contracts and legal documents, understanding compliance, and fraud.



Customer Experience Viewpoints - AssistEdge

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Customer experience has gradually moved from its role of a support function to a business proposition where linear models are obsolete. Knowledge-based models have become a necessity to satisfy customers with current high-volume of queries.