Chatbots are specialized computer programs that can interact with customers through audio or text. Through the use of artificial intelligence (AI), chatbots can simulate humans, and the best technologies are often indistinguishable from their human counterparts. An increasing number of companies are implementing AI chatbots into their business processes, and they are helping better market products to customers. They are incredibly valuable to nearly every business, but especially those looking to guide customers and keep them engaged. On top of all of this, chatbots can create personality for a brand and lead to more personalized experiences for customers. Chatbots are expected to become a $1 billion market within the next few years, and the majority of businesses will use them in some way.

AI chatbots are the new rage and for good reason. A good bot can save businesses a ton of time, money, manpower, and can largely increase the user response rate. On hearing what an AI chatbot is and what it can do, many assume that building it must be very complex. However, there are several AI chatbot platforms that can help users with close to no technical knowledge build a bot! Let's take a look at 5 chatbot tools that require no coding and are crazy easy to use! ManyChat empowers businesses of all sizes to create Facebook Messenger bots. It doesn't just allow you to make codeless bots, but it also has an incredibly easy visual interface.

The artificial intelligence of the chatbots is revolutionizing the customer experience. They can provide useful information to customers when they need it. Hence, a number of companies that use AI Chatbots have grown exponentially. It provides them with proactive assistance to their customers. Many brands have supercharged their customer service experience with chatbots.

Have you ever placed an order through the Starbucks app? If you have, you might have noticed that an AI-powered chatbot takes your order. You can speak to it or type in your message. These AI chatbot platform will help you when your order is expected to be ready and the total cost. Similarly, the Pizza Hut chatbot on Facebook messenger can help you order your pizza. It can tell you all about their ongoing deals too. Smart businesses are integrating conversational chatbots into their inbound marketing strategies.