Conversational agents are designed to understand dialogs and generate meaningful responses to communicate with humans. After the popularity of ChatGPT, with its surprising performance and powerful conversational ability, commercial Large Language Models (LLMs) for general NLP tasks such as GPT-4 [1], etc., sprung up and brought the generative AI as a solution to the public view. These LLMs work quite well in content generation tasks, but their deficiency in fact-and-knowledge-oriented tasks is wellestablished by now [13]. These models themselves cannot tell whether the text they generate is based on facts or made-up stories, and they cannot always follow the given data and rules strictly and sometimes even modify the data at will, also called hallucination. The reasoning that these LLMs appear to perform is also at a very shallow level.

Humans understand language by extracting information (meaning) from sentences, combining it with existing commonsense knowledge, and then performing reasoning to draw conclusions. While large language models (LLMs) such as GPT-3 and ChatGPT are able to leverage patterns in the text to solve a variety of NLP tasks, they fall short in problems that require reasoning. They also cannot reliably explain the answers generated for a given question. In order to emulate humans better, we propose STAR, a framework that combines LLMs with Answer Set Programming (ASP). We show how LLMs can be used to effectively extract knowledge -- represented as predicates -- from language. Goal-directed ASP is then employed to reliably reason over this knowledge. We apply the STAR framework to three different NLU tasks requiring reasoning: qualitative reasoning, mathematical reasoning, and goal-directed conversation. Our experiments reveal that STAR is able to bridge the gap of reasoning in NLU tasks, leading to significant performance improvements, especially for smaller LLMs, i.e., LLMs with a smaller number of parameters. NLU applications developed using the STAR framework are also explainable: along with the predicates generated, a justification in the form of a proof tree can be produced for a given output.

Achieving human-like communication with machines remains a classic, challenging topic in the field of Knowledge Representation and Reasoning and Natural Language Processing. These Large Language Models (LLMs) rely on pattern-matching rather than a true understanding of the semantic meaning of a sentence. As a result, they may generate incorrect responses. To generate an assuredly correct response, one has to "understand" the semantics of a sentence. To achieve this "understanding", logic-based (commonsense) reasoning methods such as Answer Set Programming (ASP) are arguably needed. In this paper, we describe the AutoConcierge system that leverages LLMs and ASP to develop a conversational agent that can truly "understand" human dialogs in restricted domains. AutoConcierge is focused on a specific domain-advising users about restaurants in their local area based on their preferences. AutoConcierge will interactively understand a user's utterances, identify the missing information in them, and request the user via a natural language sentence to provide it. Once AutoConcierge has determined that all the information has been received, it computes a restaurant recommendation based on the user-preferences it has acquired from the human user. AutoConcierge is based on our STAR framework developed earlier, which uses GPT-3 to convert human dialogs into predicates that capture the deep structure of the dialog's sentence. These predicates are then input into the goal-directed s(CASP) ASP system for performing commonsense reasoning. To the best of our knowledge, AutoConcierge is the first automated conversational agent that can realistically converse like a human and provide help to humans based on truly understanding human utterances.