Explainable Artificial Intelligence (XAI) techniques are used to provide transparency to complex, opaque predictive models. However, these techniques are often designed for image and text data, and it is unclear how fit-for-purpose they are when applied to tabular data. As XAI techniques are rarely evaluated in settings with tabular data, the applicability of existing evaluation criteria and methods are also unclear and needs (re-)examination. For example, some works suggest that evaluation methods may unduly influence the evaluation results when using tabular data. This lack of clarity on evaluation procedures can lead to reduced transparency and ineffective use of XAI techniques in real world settings. In this study, we examine literature on XAI evaluation to derive guidelines on functionally-grounded assessment of local, post hoc XAI techniques. We identify 20 evaluation criteria and associated evaluation methods, and derive guidelines on when and how each criterion should be evaluated. We also identify key research gaps to be addressed by future work. Our study contributes to the body of knowledge on XAI evaluation through in-depth examination of functionally-grounded XAI evaluation protocols, and has laid the groundwork for future research on XAI evaluation.

In this paper, we address the "black-box" problem in predictive process analytics by building interpretable models that are capable to inform both what and why is a prediction. Predictive process analytics is a newly emerged discipline dedicated to providing business process intelligence in modern organisations. It uses event logs, which capture process execution traces in the form of multi-dimensional sequence data, as the key input to train predictive models. These predictive models, often built upon deep learning techniques, can be used to make predictions about the future states of business process execution. We apply attention mechanism to achieve model interpretability. We propose i) two types of attentions: event attention to capture the impact of specific process events on a prediction, and attribute attention to reveal which attribute(s) of an event influenced the prediction; and ii) two attention mechanisms: shared attention mechanism and specialised attention mechanism to reflect different design decisions in when to construct attribute attention on individual input features (specialised) or using the concatenated feature tensor of all input feature vectors (shared). These lead to two distinct attention-based models, and both are interpretable models that incorporate interpretability directly into the structure of a process predictive model. We conduct experimental evaluation of the proposed models using real-life dataset, and comparative analysis between the models for accuracy and interpretability, and draw insights from the evaluation and analysis results.