Multilingual end-to-end (E2E) models have shown great promise in expansion of automatic speech recognition (ASR) coverage of the world's languages. They have shown improvement over monolingual systems, and have simplified training and serving by eliminating language-specific acoustic, pronunciation, and language models. This work presents an E2E multilingual system which is equipped to operate in low-latency interactive applications, as well as handle a key challenge of real world data: the imbalance in training data across languages. Using nine Indic languages, we compare a variety of techniques, and find that a combination of conditioning on a language vector and training language-specific adapter layers produces the best model. The resulting E2E multilingual model achieves a lower word error rate (WER) than both monolingual E2E models (eight of nine languages) and monolingual conventional systems (all nine languages). Index T erms: speech recognition, multilingual, RNN-T, residual adapter 1. Introduction Automatic speech recognition (ASR) systems that can transcribe speech in multiple languages, known as multilingual models, have gained popularity as an effective way to expand ASR coverage of the world's languages. Through shared learning of model elements across languages, they have been shown to outperform monolingual systems, particularly for those languages with less data.

Training a conventional automatic speech recognition (ASR) system to support multiple languages is challenging because the sub-word unit, lexicon and word inventories are typically language specific. In contrast, sequence-to-sequence models are well suited for multilingual ASR because they encapsulate an acoustic, pronunciation and language model jointly in a single network. In this work we present a single sequence-to-sequence ASR model trained on 9 different Indian languages, which have very little overlap in their scripts. Specifically, we take a union of language-specific grapheme sets and train a grapheme-based sequence-to-sequence model jointly on data from all languages. We find that this model, which is not explicitly given any information about language identity, improves recognition performance by 21% relative compared to analogous sequence-to-sequence models trained on each language individually. By modifying the model to accept a language identifier as an additional input feature, we further improve performance by an additional 7% relative and eliminate confusion between different languages.