Retrieval-augmented generation (RAG) has demonstrated effectiveness in mitigating the hallucination problem of large language models (LLMs). However, the difficulty of aligning the retriever with the diverse LLMs' knowledge preferences inevitably poses an inevitable challenge in developing a reliable RAG system. To address this issue, we propose DPA-RAG, a universal framework designed to align diverse knowledge preferences within RAG systems. Specifically, we initially introduce a preference knowledge construction pipline and incorporate five novel query augmentation strategies to alleviate preference data scarcity. Based on preference data, DPA-RAG accomplishes both external and internal preference alignment: 1) It jointly integrate pair-wise, point-wise, and contrastive preference alignment abilities into the reranker, achieving external preference alignment among RAG components. 2) It further introduces a pre-aligned stage before vanilla Supervised Fine-tuning (SFT), enabling LLMs to implicitly capture knowledge aligned with their reasoning preferences, achieving LLMs' internal alignment. Experimental results across four knowledge-intensive QA datasets demonstrate that DPA-RAG outperforms all baselines and seamlessly integrates both black-box and open-sourced LLM readers. Further qualitative analysis and discussions also provide empirical guidance for achieving reliable RAG systems. Our code is publicly available at https://github.com/dongguanting/DPA-RAG.

With the increasing capabilities of large language models (LLMs), these high-performance models have achieved state-of-the-art results on a wide range of natural language processing (NLP) tasks. However, the models' performance on commonly-used benchmark datasets often fails to accurately reflect their reliability and robustness when applied to real-world noisy data. To address these challenges, we propose a unified robustness evaluation framework based on the slot-filling task to systematically evaluate the dialogue understanding capability of LLMs in diverse input perturbation scenarios. Specifically, we construct a input perturbation evaluation dataset, Noise-LLM, which contains five types of single perturbation and four types of mixed perturbation data. Furthermore, we utilize a multi-level data augmentation method (character, word, and sentence levels) to construct a candidate data pool, and carefully design two ways of automatic task demonstration construction strategies (instance-level and entity-level) with various prompt templates. Our aim is to assess how well various robustness methods of LLMs perform in real-world noisy scenarios. The experiments have demonstrated that the current open-source LLMs generally achieve limited perturbation robustness performance. Based on these experimental observations, we make some forward-looking suggestions to fuel the research in this direction.

Few-shot named entity recognition (NER) aims at identifying named entities based on only few labeled instances. Most existing prototype-based sequence labeling models tend to memorize entity mentions which would be easily confused by close prototypes. In this paper, we proposed a Prototypical Semantic Decoupling method via joint Contrastive learning (PSDC) for few-shot NER. Specifically, we decouple class-specific prototypes and contextual semantic prototypes by two masking strategies to lead the model to focus on two different semantic information for inference. Besides, we further introduce joint contrastive learning objectives to better integrate two kinds of decoupling information and prevent semantic collapse. Experimental results on two few-shot NER benchmarks demonstrate that PSDC consistently outperforms the previous SOTA methods in terms of overall performance. Extensive analysis further validates the effectiveness and generalization of PSDC.

In real dialogue scenarios, the existing slot filling model, which tends to memorize entity patterns, has a significantly reduced generalization facing Out-of-Vocabulary (OOV) problems. To address this issue, we propose an OOV robust slot filling model based on multi-level data augmentations to solve the OOV problem from both word and slot perspectives. We present a unified contrastive learning framework, which pull representations of the origin sample and augmentation samples together, to make the model resistant to OOV problems. We evaluate the performance of the model from some specific slots and carefully design test data with OOV word perturbation to further demonstrate the effectiveness of OOV words. Experiments on two datasets show that our approach outperforms the previous sota methods in terms of both OOV slots and words.

Recent advances in neural approaches greatly improve task-oriented dialogue (TOD) systems which assist users to accomplish their goals. However, such systems rely on costly manually labeled dialogs which are not available in practical scenarios. In this paper, we present our models for Track 2 of the SereTOD 2022 challenge, which is the first challenge of building semi-supervised and reinforced TOD systems on a large-scale real-world Chinese TOD dataset MobileCS. We build a knowledge-grounded dialog model to formulate dialog history and local KB as input and predict the system response. And we perform semi-supervised pre-training both on the labeled and unlabeled data. Our system achieves the first place both in the automatic evaluation and human interaction, especially with higher BLEU (+7.64) and Success (+13.6\%) than the second place.