Large language models (LLMs) have made dialogue one of the central modes in human-machine interaction, leading to the vast amounts of conversation logs and increasing demand for dialogue generation. The dialogue's life-cycle spans from the $\textit{Prelude}$ through the $\textit{Interlocution}$ to the $\textit{Epilogue}$, encompassing rich dialogue elements. Despite the large volumes of dialogue-related studies, there is a lack of benchmark that encompasses comprehensive dialogue elements, which hinders precise modeling, generation and systematic evaluation. To bridge this gap, in this paper, we introduce a new research task $\textbf{D}$ialogue $\textbf{E}$lement $\textbf{MO}$deling, including $\textit{Element Awareness}$ and $\textit{Dialogue Agent Interaction}$, and propose a novel benchmark, $\textbf{DEMO}$, designed for a comprehensive dialogue modeling and assessment. On this basis, we further build the DEMO agent with the adept ability to model dialogue elements via imitation learning. Extensive experiments on DEMO indicate that current representative LLMs still have considerable potential for enhancement, and our DEMO agent performs well in both dialogue element modeling and out-of-domain tasks.

In the era of large language models (LLMs), a vast amount of conversation logs will be accumulated thanks to the rapid development trend of language UI. Conversation Analysis (CA) strives to uncover and analyze critical information from conversation data, streamlining manual processes and supporting business insights and decision-making. The need for CA to extract actionable insights and drive empowerment is becoming increasingly prominent and attracting widespread attention. However, the lack of a clear scope for CA leads to a dispersion of various techniques, making it difficult to form a systematic technical synergy to empower business applications. In this paper, we perform a thorough review and systematize CA task to summarize the existing related work. Specifically, we formally define CA task to confront the fragmented and chaotic landscape in this field, and derive four key steps of CA from conversation scene reconstruction, to in-depth attribution analysis, and then to performing targeted training, finally generating conversations based on the targeted training for achieving the specific goals. In addition, we showcase the relevant benchmarks, discuss potential challenges and point out future directions in both industry and academia. In view of current advancements, it is evident that the majority of efforts are still concentrated on the analysis of shallow conversation elements, which presents a considerable gap between the research and business, and with the assist of LLMs, recent work has shown a trend towards research on causality and strategic tasks which are sophisticated and high-level. The analyzed experiences and insights will inevitably have broader application value in business operations that target conversation logs.

Long-context modeling capabilities have garnered widespread attention, leading to the emergence of Large Language Models (LLMs) with ultra-context windows. Meanwhile, benchmarks for evaluating long-context LLMs are gradually catching up. However, existing benchmarks employ irrelevant noise texts to artificially extend the length of test cases, diverging from the real-world scenarios of long-context applications. To bridge this gap, we propose a novel long-context benchmark, Loong, aligning with realistic scenarios through extended multi-document question answering (QA). Unlike typical document QA, in Loong's test cases, each document is relevant to the final answer, ignoring any document will lead to the failure of the answer. Furthermore, Loong introduces four types of tasks with a range of context lengths: Spotlight Locating, Comparison, Clustering, and Chain of Reasoning, to facilitate a more realistic and comprehensive evaluation of long-context understanding. Extensive experiments indicate that existing long-context language models still exhibit considerable potential for enhancement. Retrieval augmented generation (RAG) achieves poor performance, demonstrating that Loong can reliably assess the model's long-context modeling capabilities.

The difficulty of the information extraction task lies in dealing with the task-specific label schemas and heterogeneous data structures. Recent work has proposed methods based on large language models to uniformly model different information extraction tasks. However, these existing methods are deficient in their information extraction capabilities for Chinese languages other than English. In this paper, we propose an end-to-end chat-enhanced instruction tuning framework for universal information extraction (YAYI-UIE), which supports both Chinese and English. Specifically, we utilize dialogue data and information extraction data to enhance the information extraction performance jointly. Experimental results show that our proposed framework achieves state-of-the-art performance on Chinese datasets while also achieving comparable performance on English datasets under both supervised settings and zero-shot settings.

As the latest advancements in natural language processing, large language models (LLMs) have achieved human-level language understanding and generation abilities in many real-world tasks, and even have been regarded as a potential path to the artificial general intelligence. To better facilitate research on LLMs, many open-source LLMs, such as Llama 2 and Falcon, have recently been proposed and gained comparable performances to proprietary models. However, these models are primarily designed for English scenarios and exhibit poor performances in Chinese contexts. In this technical report, we propose YAYI 2, including both base and chat models, with 30 billion parameters. YAYI 2 is pre-trained from scratch on a multilingual corpus which contains 2.65 trillion tokens filtered by our pre-training data processing pipeline. The base model is aligned with human values through supervised fine-tuning with millions of instructions and reinforcement learning from human feedback. Extensive experiments on multiple benchmarks, such as MMLU and CMMLU, consistently demonstrate that the proposed YAYI 2 outperforms other similar sized open-source models.