Despite rapid advancements in TTS models, a consistent and robust human evaluation framework is still lacking. For example, MOS tests fail to differentiate between similar models, and CMOS's pairwise comparisons are time-intensive. The MUSHRA test is a promising alternative for evaluating multiple TTS systems simultaneously, but in this work we show that its reliance on matching human reference speech unduly penalises the scores of modern TTS systems that can exceed human speech quality. More specifically, we conduct a comprehensive assessment of the MUSHRA test, focusing on its sensitivity to factors such as rater variability, listener fatigue, and reference bias. Based on our extensive evaluation involving 492 human listeners across Hindi and Tamil we identify two primary shortcomings: (i) reference-matching bias, where raters are unduly influenced by the human reference, and (ii) judgement ambiguity, arising from a lack of clear fine-grained guidelines. To address these issues, we propose two refined variants of the MUSHRA test. The first variant enables fairer ratings for synthesized samples that surpass human reference quality. The second variant reduces ambiguity, as indicated by the relatively lower variance across raters. By combining these approaches, we achieve both more reliable and more fine-grained assessments. We also release MANGO, a massive dataset of 246,000 human ratings, the first-of-its-kind collection for Indian languages, aiding in analyzing human preferences and developing automatic metrics for evaluating TTS systems.

Recent advancements in Text-to-Speech (TTS) technology have led to natural-sounding speech for English, primarily due to the availability of large-scale, high-quality web data. However, many other languages lack access to such resources, relying instead on limited studio-quality data. This scarcity results in synthesized speech that often suffers from intelligibility issues, particularly with low-frequency character bigrams. In this paper, we propose three solutions to address this challenge. First, we leverage high-quality data from linguistically or geographically related languages to improve TTS for the target language. Second, we utilize low-quality Automatic Speech Recognition (ASR) data recorded in non-studio environments, which is refined using denoising and speech enhancement models. Third, we apply knowledge distillation from large-scale models using synthetic data to generate more robust outputs. Our experiments with Hindi demonstrate significant reductions in intelligibility issues, as validated by human evaluators. We propose this methodology as a viable alternative for languages with limited access to high-quality data, enabling them to collectively benefit from shared resources.