We study platforms in the sharing economy and discuss the need for incentivizing users to explore options that otherwise would not be chosen. For instance, rental platforms such as Airbnb typically rely on customer reviews to provide users with relevant information about different options. Yet, often a large fraction of options does not have any reviews available. Such options are frequently neglected as viable choices, and in turn are unlikely to be evaluated, creating a vicious cycle. Platforms can engage users to deviate from their preferred choice by offering monetary incentives for choosing a different option instead. To efficiently learn the optimal incentives to offer, we consider structural information in user preferences and introduce a novel algorithm - Coordinated Online Learning (CoOL) - for learning with structural information modeled as convex constraints. We provide formal guarantees on the performance of our algorithm and test the viability of our approach in a user study with data of apartments on Airbnb. Our findings suggest that our approach is well-suited to learn appropriate incentives and increase exploration on the investigated platform.

Motivated by many real world applications such as recommendations in online shopping or entertainment, we consider the problem of selecting sequences of items. In this paper we introduce a novel class of utility functions over sequences of items, strictly generalizing the commonly used class of submodular set functions. We encode the sequential dependencies between items by a directed graph underlying the utility function. Classical algorithms fail to achieve any constant factor approximation guarantees on the problem of selecting sequences of bounded length with maximum utility. We propose an efficient algorithm for this problem that comes with strong theoretical guarantees characterized by the structural properties of the underlying graph. We demonstrate the effectiveness of our algorithm in synthetic and real world experiments on a movie recommendation dataset.

We study an online multi-task learning setting, in which instances of related tasks arrive sequentially, and are handled by task-specific online learners. We consider an algorithmic framework to model the relationship of these tasks via a set of convex constraints. To exploit this relationship, we design a novel algorithm -- COOL -- for coordinating the individual online learners: Our key idea is to coordinate their parameters via weighted projections onto a convex set. By adjusting the rate and accuracy of the projection, the COOL algorithm allows for a trade-off between the benefit of coordination and the required computation/communication. We derive regret bounds for our approach and analyze how they are influenced by these trade-off factors. We apply our results on the application of learning users' preferences on the Airbnb marketplace with the goal of incentivizing users to explore under-reviewed apartments.

We study a rich family of distributions that capture variable interactions significantly more expressive than those representable with low-treewidth or pairwise graphical models, or log-supermodular models. We call these cooperative graphical models. Yet, this family retains structure, which we carefully exploit for efficient inference techniques. Our algorithms combine the polyhedral structure of submodular functions in new ways with variational inference methods to obtain both lower and upper bounds on the partition function. While our fully convex upper bound is minimized as an SDP or via tree-reweighted belief propagation, our lower bound is tightened via belief propagation or mean-field algorithms. The resulting algorithms are easy to implement and, as our experiments show, effectively obtain good bounds and marginals for synthetic and real-world examples.

We consider the problem of variational inference in probabilistic models with both log-submodular and log-supermodular higher-order potentials. These models can represent arbitrary distributions over binary variables, and thus generalize the commonly used pairwise Markov random fields and models with log-supermodular potentials only, for which efficient approximate inference algorithms are known. While inference in the considered models is #P-hard in general, we present efficient approximate algorithms exploiting recent advances in the field of discrete optimization. We demonstrate the effectiveness of our approach in a large set of experiments, where our model allows reasoning about preferences over sets of items with complements and substitutes.

Motivated by an application of eliciting users' preferences, we investigate the problem of learning hemimetrics, i.e., pairwise distances among a set of $n$ items that satisfy triangle inequalities and non-negativity constraints. In our application, the (asymmetric) distances quantify private costs a user incurs when substituting one item by another. We aim to learn these distances (costs) by asking the users whether they are willing to switch from one item to another for a given incentive offer. Without exploiting structural constraints of the hemimetric polytope, learning the distances between each pair of items requires $\Theta(n^2)$ queries. We propose an active learning algorithm that substantially reduces this sample complexity by exploiting the structural constraints on the version space of hemimetrics. Our proposed algorithm achieves provably-optimal sample complexity for various instances of the task. For example, when the items are embedded into $K$ tight clusters, the sample complexity of our algorithm reduces to $O(n K)$. Extensive experiments on a restaurant recommendation data set support the conclusions of our theoretical analysis.

We address the problem of maximizing an unknown submodular function that can only be accessed via noisy evaluations. Our work is motivated by the task of summarizing content, e.g., image collections, by leveraging users' feedback in form of clicks or ratings. For summarization tasks with the goal of maximizing coverage and diversity, submodular set functions are a natural choice. When the underlying submodular function is unknown, users' feedback can provide noisy evaluations of the function that we seek to maximize. We provide a generic algorithm — ExpGreedy — for maximizing an unknown submodular function under cardinality constraints. This algorithm makes use of a novel exploration module— TopX — that proposes good elements based on adaptively sampling noisy function evaluations. TopX is able to accommodate different kinds of observation models such as value queries and pairwise comparisons. We provide PAC-style guarantees on the quality and sampling cost of the solution obtained by ExpGreedy. We demonstrate the effectiveness of our approach in an interactive, crowdsourced image collection summarization application.

We address the problem of maximizing an unknown submodular function that can only be accessed via noisy evaluations. Our work is motivated by the task of summarizing content, e.g., image collections, by leveraging users' feedback in form of clicks or ratings. For summarization tasks with the goal of maximizing coverage and diversity, submodular set functions are a natural choice. When the underlying submodular function is unknown, users' feedback can provide noisy evaluations of the function that we seek to maximize. We provide a generic algorithm -- \submM{} -- for maximizing an unknown submodular function under cardinality constraints. This algorithm makes use of a novel exploration module -- \blbox{} -- that proposes good elements based on adaptively sampling noisy function evaluations. \blbox{} is able to accommodate different kinds of observation models such as value queries and pairwise comparisons. We provide PAC-style guarantees on the quality and sampling cost of the solution obtained by \submM{}. We demonstrate the effectiveness of our approach in an interactive, crowdsourced image collection summarization application.

We address the problem of image collection summarization by learning mixtures of submodular functions. We argue that submodularity is very natural to this problem, and we show that a number of previously used scoring functions are submodular — a property not explicitly mentioned in these publications. We provide classes of submodular functions capturing the necessary properties of summaries, namely coverage, likelihood, and diversity. To learn mixtures of these submodular functions as scoring functions, we formulate summarization as a supervised learning problem using large-margin structured prediction. Furthermore, we introduce a novel evaluation metric, which we call V-ROUGE, for automatic summary scoring. While a similar metric called ROUGE has been successfully applied to document summarization [14], no such metric was known for quantifying the quality of image collection summaries. We provide a new dataset consisting of 14 real-world image collections along with many human-generated ground truth summaries collected using mechanical turk. We also extensively compare our method with previously explored methods for this problem and show that our learning approach outperforms all competitors on this new dataset. This paper provides, to our knowledge, the first systematic approach for quantifying the problem of image collection summarization, along with a new dataset of image collections and human summaries.