The vertical launch system (vls) tech-assist expert system is being used by the in-service engineering agent as a force multiplier to maintain the readiness, with fewer resources, of a growing population of vlss in the U.S. Navy fleet. This article describes the collaborative development of this knowledge-based system for diagnosis; its main features, including case-based and model-based reasoning; and the lessons we learned from the process.

The vertical launch system (vls) tech-assist expert system is being used by the in-service engineering agent as a force multiplier to maintain the readiness, with fewer resources, of a growing population of vlss in the U.S. Navy fleet. This article describes the collaborative development of this knowledge-based system for diagnosis; its main features, including case-based and model-based reasoning; and the lessons we learned from the process.