Real-world recommender systems often need to balance multiple objectives when deciding which recommendations to present to users. These include behavioural signals (e.g. clicks, shares, dwell time), as well as broader objectives (e.g. diversity, fairness). Scalarisation methods are commonly used to handle this balancing task, where a weighted average of per-objective reward signals determines the final score used for ranking. Naturally, how these weights are computed exactly, is key to success for any online platform. We frame this as a decision-making task, where the scalarisation weights are actions taken to maximise an overall North Star reward (e.g. long-term user retention or growth). We extend existing policy learning methods to the continuous multivariate action domain, proposing to maximise a pessimistic lower bound on the North Star reward that the learnt policy will yield. Typical lower bounds based on normal approximations suffer from insufficient coverage, and we propose an efficient and effective policy-dependent correction for this. We provide guidance to design stochastic data collection policies, as well as highly sensitive reward signals. Empirical observations from simulations, offline and online experiments highlight the efficacy of our deployed approach.

Recommender systems constitute the core engine of most social network platforms nowadays, aiming to maximize user satisfaction along with other key business objectives. Twitter is no exception. Despite the fact that Twitter data has been extensively used to understand socioeconomic and political phenomena and user behaviour, the implicit feedback provided by users on Tweets through their engagements on the Home Timeline has only been explored to a limited extent. At the same time, there is a lack of large-scale public social network datasets that would enable the scientific community to both benchmark and build more powerful and comprehensive models that tailor content to user interests. By releasing an original dataset of 160 million Tweets along with engagement information, Twitter aims to address exactly that. During this release, special attention is drawn on maintaining compliance with existing privacy laws. Apart from user privacy, this paper touches on the key challenges faced by researchers and professionals striving to predict user engagements. It further describes the key aspects of the RecSys 2020 Challenge that was organized by ACM RecSys in partnership with Twitter using this dataset.

Recommender systems trained in a continuous learning fashion are plagued by the feedback loop problem, also known as algorithmic bias. This causes a newly trained model to act greedily and favor items that have already been engaged by users. This behavior is particularly harmful in personalised ads recommendations, as it can also cause new campaigns to remain unexplored. Exploration aims to address this limitation by providing new information about the environment, which encompasses user preference, and can lead to higher long-term reward. In this work, we formulate a display advertising recommender as a contextual bandit and implement exploration techniques that require sampling from the posterior distribution of click-through-rates in a computationally tractable manner. Traditional large-scale deep learning models do not provide uncertainty estimates by default. We approximate these uncertainty measurements of the predictions by employing a bootstrapped model with multiple heads and dropout units. We benchmark a number of different models in an offline simulation environment using a publicly available dataset of user-ads engagements. We test our proposed deep Bayesian bandits algorithm in the offline simulation and online AB setting with large-scale production traffic, where we demonstrate a positive gain of our exploration model.

Deep Neural Networks (DNNs) with sparse input features have been widely used in recommender systems in industry. These models have large memory requirements and need a huge amount of training data. The large model size usually entails a cost, in the range of millions of dollars, for storage and communication with the inference services. In this paper, we propose a hybrid hashing method to combine frequency hashing and double hashing techniques for model size reduction, without compromising performance. We evaluate the proposed models on two product surfaces. In both cases, experiment results demonstrated that we can reduce the model size by around 90 % while keeping the performance on par with the original baselines.

One of the challenges in display advertising is that the distribution of features and click through rate (CTR) can exhibit large shifts over time due to seasonality, changes to ad campaigns and other factors. The predominant strategy to keep up with these shifts is to train predictive models continuously, on fresh data, in order to prevent them from becoming stale. However, in many ad systems positive labels are only observed after a possibly long and random delay. These delayed labels pose a challenge to data freshness in continuous training: fresh data may not have complete label information at the time they are ingested by the training algorithm. Naive strategies which consider any data point a negative example until a positive label becomes available tend to underestimate CTR, resulting in inferior user experience and suboptimal performance for advertisers. The focus of this paper is to identify the best combination of loss functions and models that enable large-scale learning from a continuous stream of data in the presence of delayed labels. In this work, we compare 5 different loss functions, 3 of them applied to this problem for the first time. We benchmark their performance in offline settings on both public and proprietary datasets in conjunction with shallow and deep model architectures. We also discuss the engineering cost associated with implementing each loss function in a production environment. Finally, we carried out online experiments with the top performing methods, in order to validate their performance in a continuous training scheme. While training on 668 million in-house data points offline, our proposed methods outperform previous state-of-the-art by 3% relative cross entropy (RCE). During online experiments, we observed 55% gain in revenue per thousand requests (RPMq) against naive log loss.

Despite the breakthroughs in accuracy and speed of single image super-resolution using faster and deeper convolutional neural networks, one central problem remains largely unsolved: how do we recover the finer texture details when we super-resolve at large upscaling factors? The behavior of optimization-based super-resolution methods is principally driven by the choice of the objective function. Recent work has largely focused on minimizing the mean squared reconstruction error. The resulting estimates have high peak signal-to-noise ratios, but they are often lacking high-frequency details and are perceptually unsatisfying in the sense that they fail to match the fidelity expected at the higher resolution. In this paper, we present SRGAN, a generative adversarial network (GAN) for image super-resolution (SR). To our knowledge, it is the first framework capable of inferring photo-realistic natural images for 4x upscaling factors. To achieve this, we propose a perceptual loss function which consists of an adversarial loss and a content loss. The adversarial loss pushes our solution to the natural image manifold using a discriminator network that is trained to differentiate between the super-resolved images and original photo-realistic images. In addition, we use a content loss motivated by perceptual similarity instead of similarity in pixel space. Our deep residual network is able to recover photo-realistic textures from heavily downsampled images on public benchmarks. An extensive mean-opinion-score (MOS) test shows hugely significant gains in perceptual quality using SRGAN. The MOS scores obtained with SRGAN are closer to those of the original high-resolution images than to those obtained with any state-of-the-art method.

We propose a new approach to the problem of optimizing autoencoders for lossy image compression. New media formats, changing hardware technology, as well as diverse requirements and content types create a need for compression algorithms which are more flexible than existing codecs. Autoencoders have the potential to address this need, but are difficult to optimize directly due to the inherent non-differentiabilty of the compression loss. We here show that minimal changes to the loss are sufficient to train deep autoencoders competitive with JPEG 2000 and outperforming recently proposed approaches based on RNNs. Our network is furthermore computationally efficient thanks to a sub-pixel architecture, which makes it suitable for high-resolution images. This is in contrast to previous work on autoencoders for compression using coarser approximations, shallower architectures, computationally expensive methods, or focusing on small images.

Image super-resolution (SR) is an underdetermined inverse problem, where a large number of plausible high-resolution images can explain the same downsampled image. Most current single image SR methods use empirical risk minimisation, often with a pixel-wise mean squared error (MSE) loss. However, the outputs from such methods tend to be blurry, over-smoothed and generally appear implausible. A more desirable approach would employ Maximum a Posteriori (MAP) inference, preferring solutions that always have a high probability under the image prior, and thus appear more plausible. Direct MAP estimation for SR is non-trivial, as it requires us to build a model for the image prior from samples. Furthermore, MAP inference is often performed via optimisation-based iterative algorithms which don't compare well with the efficiency of neural-network-based alternatives. Here we introduce new methods for amortised MAP inference whereby we calculate the MAP estimate directly using a convolutional neural network. We first introduce a novel neural network architecture that performs a projection to the affine subspace of valid SR solutions ensuring that the high resolution output of the network is always consistent with the low resolution input. We show that, using this architecture, the amortised MAP inference problem reduces to minimising the cross-entropy between two distributions, similar to training generative models. We propose three methods to solve this optimisation problem: (1) Generative Adversarial Networks (GAN) (2) denoiser-guided SR which backpropagates gradient-estimates from denoising to train the network, and (3) a baseline method using a maximum-likelihood-trained image prior. Our experiments show that the GAN based approach performs best on real image data. Lastly, we establish a connection between GANs and amortised variational inference as in e.g. variational autoencoders.

Recently, several models based on deep neural networks have achieved great success in terms of both reconstruction accuracy and computational performance for single image super-resolution. In these methods, the low resolution (LR) input image is upscaled to the high resolution (HR) space using a single filter, commonly bicubic interpolation, before reconstruction. This means that the super-resolution (SR) operation is performed in HR space. We demonstrate that this is sub-optimal and adds computational complexity. In this paper, we present the first convolutional neural network (CNN) capable of real-time SR of 1080p videos on a single K2 GPU. To achieve this, we propose a novel CNN architecture where the feature maps are extracted in the LR space. In addition, we introduce an efficient sub-pixel convolution layer which learns an array of upscaling filters to upscale the final LR feature maps into the HR output. By doing so, we effectively replace the handcrafted bicubic filter in the SR pipeline with more complex upscaling filters specifically trained for each feature map, whilst also reducing the computational complexity of the overall SR operation. We evaluate the proposed approach using images and videos from publicly available datasets and show that it performs significantly better (+0.15dB on Images and +0.39dB on Videos) and is an order of magnitude faster than previous CNN-based methods.