fmeval is an open source library to evaluate large language models (LLMs) in a range of tasks. It helps practitioners evaluate their model for task performance and along multiple responsible AI dimensions. This paper presents the library and exposes its underlying design principles: simplicity, coverage, extensibility and performance. We then present how these were implemented in the scientific and engineering choices taken when developing fmeval. A case study demonstrates a typical use case for the library: picking a suitable model for a question answering task. We close by discussing limitations and further work in the development of the library. fmeval can be found at https://github.com/aws/fmeval.

The issue of popularity bias -- where popular items are disproportionately recommended, overshadowing less popular but potentially relevant items -- remains a significant challenge in recommender systems. Recent advancements have seen the integration of general-purpose Large Language Models (LLMs) into the architecture of such systems. This integration raises concerns that it might exacerbate popularity bias, given that the LLM's training data is likely dominated by popular items. However, it simultaneously presents a novel opportunity to address the bias via prompt tuning. Our study explores this dichotomy, examining whether LLMs contribute to or can alleviate popularity bias in recommender systems. We introduce a principled way to measure popularity bias by discussing existing metrics and proposing a novel metric that fulfills a series of desiderata. Based on our new metric, we compare a simple LLM-based recommender to traditional recommender systems on a movie recommendation task. We find that the LLM recommender exhibits less popularity bias, even without any explicit mitigation.

Large language models (LLMs) encode vast amounts of world knowledge. However, since these models are trained on large swaths of internet data, they are at risk of inordinately capturing information about dominant groups. This imbalance can propagate into generated language. In this work, we study and operationalise a form of geographical erasure, wherein language models underpredict certain countries. We demonstrate consistent instances of erasure across a range of LLMs. We discover that erasure strongly correlates with low frequencies of country mentions in the training corpus. Lastly, we mitigate erasure by finetuning using a custom objective.