Despite the significant progress in multiagent teamwork, existing research does not address the optimality of its prescriptions nor the complexity of the teamwork problem. Without a characterization of the optimality-complexity tradeoffs, it is impossible to determine whether the assumptions and approximations made by a particular theory gain enough efficiency to justify the losses in overall performance. To provide a tool for use by multiagent researchers in evaluating this tradeoff, we present a unified framework, the COMmunicative Multiagent Team Decision Problem (COM-MTDP). The COM-MTDP model combines and extends existing multiagent theories, such as decentralized partially observable Markov decision processes and economic team theory. In addition to their generality of representation, COM-MTDPs also support the analysis of both the optimality of team performance and the computational complexity of the agents' decision problem. In analyzing complexity, we present a breakdown of the computational complexity of constructing optimal teams under various classes of problem domains, along the dimensions of observability and communication cost. In analyzing optimality, we exploit the COM-MTDP's ability to encode existing teamwork theories and models to encode two instantiations of joint intentions theory taken from the literature. Furthermore, the COM-MTDP model provides a basis for the development of novel team coordination algorithms. We derive a domain-independent criterion for optimal communication and provide a comparative analysis of the two joint intentions instantiations with respect to this optimal policy. We have implemented a reusable, domain-independent software package based on COM-MTDPs to analyze teamwork coordination strategies, and we demonstrate its use by encoding and evaluating the two joint intentions strategies within an example domain.

Adjustable autonomy refers to entities dynamically varying their own autonomy, transferring decision-making control to other entities (typically agents transferring control to human users) in key situations. Determining whether and when such transfers-of-control should occur is arguably the fundamental research problem in adjustable autonomy. Previous work has investigated various approaches to addressing this problem but has often focused on individual agent-human interactions. Unfortunately, domains requiring collaboration between teams of agents and humans reveal two key shortcomings of these previous approaches. First, these approaches use rigid one-shot transfers of control that can result in unacceptable coordination failures in multiagent settings. Second, they ignore costs (e.g., in terms of time delays or effects on actions) to an agent's team due to such transfers-of-control. To remedy these problems, this article presents a novel approach to adjustable autonomy, based on the notion of a transfer-of-control strategy. A transfer-of-control strategy consists of a conditional sequence of two types of actions: (i) actions to transfer decision-making control (e.g., from an agent to a user or vice versa) and (ii) actions to change an agent's pre-specified coordination constraints with team members, aimed at minimizing miscoordination costs. The goal is for high-quality individual decisions to be made with minimal disruption to the coordination of the team. We present a mathematical model of transfer-of-control strategies. The model guides and informs the operationalization of the strategies using Markov Decision Processes, which select an optimal strategy, given an uncertain environment and costs to the individuals and teams. The approach has been carefully evaluated, including via its use in a real-world, deployed multi-agent system that assists a research group in its daily activities.

Recent years are seeing an increasing need for on-line monitoring of teams of cooperating agents, e.g., for visualization, or performance tracking. However, in monitoring deployed teams, we often cannot rely on the agents to always communicate their state to the monitoring system. This paper presents a non-intrusive approach to monitoring by 'overhearing', where the monitored team's state is inferred (via plan-recognition) from team-members' routine communications, exchanged as part of their coordinated task execution, and observed (overheard) by the monitoring system. Key challenges in this approach include the demanding run-time requirements of monitoring, the scarceness of observations (increasing monitoring uncertainty), and the need to scale-up monitoring to address potentially large teams. To address these, we present a set of complementary novel techniques, exploiting knowledge of the social structures and procedures in the monitored team: (i) an efficient probabilistic plan-recognition algorithm, well-suited for processing communications as observations; (ii) an approach to exploiting knowledge of the team's social behavior to predict future observations during execution (reducing monitoring uncertainty); and (iii) monitoring algorithms that trade expressivity for scalability, representing only certain useful monitoring hypotheses, but allowing for any number of agents and their different activities to be represented in a single coherent entity. We present an empirical evaluation of these techniques, in combination and apart, in monitoring a deployed team of agents, running on machines physically distributed across the country, and engaged in complex, dynamic task execution. We also compare the performance of these techniques to human expert and novice monitors, and show that the techniques presented are capable of monitoring at human-expert levels, despite the difficulty of the task.

Adjustable autonomy refers to entities dynamically varying their own autonomy, transferring decision-making control to other entities (typically agents transferring control to human users) in key situations. Determining whether and when such transfers-of-control should occur is arguably the fundamental research problem in adjustable autonomy. Previous work has investigated various approaches to addressing this problem but has often focused on individual agent-human interactions. Unfortunately, domains requiring collaboration between teams of agents and humans reveal two key shortcomings of these previous approaches. First, these approaches use rigid one-shot transfers of control that can result in unacceptable coordination failures in multiagent settings. Second, they ignore costs (e.g., in terms of time delays or effects on actions) to an agent's team due to such transfers-of-control. To remedy these problems, this article presents a novel approach to adjustable autonomy, based on the notion of a transfer-of-control strategy. A transfer-of-control strategy consists of a conditional sequence of two types of actions: (i) actions to transfer decision-making control (e.g., from an agent to a user or vice versa) and (ii) actions to change an agent's pre-specified coordination constraints with team members, aimed at minimizing miscoordination costs. The goal is for high-quality individual decisions to be made with minimal disruption to the coordination of the team. We present a mathematical model of transfer-of-control strategies. The model guides and informs the operationalization of the strategies using Markov Decision Processes, which select an optimal strategy, given an uncertain environment and costs to the individuals and teams. The approach has been carefully evaluated, including via its use in a real-world, deployed multi-agent system that assists a research group in its daily activities.

Recent years are seeing an increasing need for on-line monitoring of teams of cooperating agents, e.g., for visualization, or performance tracking. However, in monitoring deployed teams, we often cannot rely on the agents to always communicate their state to the monitoring system. This paper presents a non-intrusive approach to monitoring by 'overhearing', where the monitored team's state is inferred (via plan-recognition) from team-members' *routine* communications, exchanged as part of their coordinated task execution, and observed (overheard) by the monitoring system. Key challenges in this approach include the demanding run-time requirements of monitoring, the scarceness of observations (increasing monitoring uncertainty), and the need to scale-up monitoring to address potentially large teams. To address these, we present a set of complementary novel techniques, exploiting knowledge of the social structures and procedures in the monitored team: (i) an efficient probabilistic plan-recognition algorithm, well-suited for processing communications as observations; (ii) an approach to exploiting knowledge of the team's social behavior to predict future observations during execution (reducing monitoring uncertainty); and (iii) monitoring algorithms that trade expressivity for scalability, representing only certain useful monitoring hypotheses, but allowing for any number of agents and their different activities to be represented in a single coherent entity. We present an empirical evaluation of these techniques, in combination and apart, in monitoring a deployed team of agents, running on machines physically distributed across the country, and engaged in complex, dynamic task execution. We also compare the performance of these techniques to human expert and novice monitors, and show that the techniques presented are capable of monitoring at human-expert levels, despite the difficulty of the task.

Despite the significant progress in multiagent teamwork, existing research does not address the optimality of its prescriptions nor the complexity of the teamwork problem. Without a characterization of the optimality-complexity tradeoffs, it is impossible to determine whether the assumptions and approximations made by a particular theory gain enough efficiency to justify the losses in overall performance. To provide a tool for use by multiagent researchers in evaluating this tradeoff, we present a unified framework, the COMmunicative Multiagent Team Decision Problem (COM-MTDP). The COM-MTDP model combines and extends existing multiagent theories, such as decentralized partially observable Markov decision processes and economic team theory. In addition to their generality of representation, COM-MTDPs also support the analysis of both the optimality of team performance and the computational complexity of the agents' decision problem. In analyzing complexity, we present a breakdown of the computational complexity of constructing optimal teams under various classes of problem domains, along the dimensions of observability and communication cost. In analyzing optimality, we exploit the COM-MTDP's ability to encode existing teamwork theories and models to encode two instantiations of joint intentions theory taken from the literature. Furthermore, the COM-MTDP model provides a basis for the development of novel team coordination algorithms. We derive a domain-independent criterion for optimal communication and provide a comparative analysis of the two joint intentions instantiations with respect to this optimal policy. We have implemented a reusable, domain-independent software package based on COM-MTDPs to analyze teamwork coordination strategies, and we demonstrate its use by encoding and evaluating the two joint intentions strategies within an example domain.