Ou, Jiao
FlexDuo: A Pluggable System for Enabling Full-Duplex Capabilities in Speech Dialogue Systems
Liao, Borui, Xu, Yulong, Ou, Jiao, Yang, Kaiyuan, Jian, Weihua, Wan, Pengfei, Zhang, Di
Full-Duplex Speech Dialogue Systems (Full-Duplex SDS) have significantly enhanced the naturalness of human-machine interaction by enabling real-time bidirectional communication. However, existing approaches face challenges such as difficulties in independent module optimization and contextual noise interference due to highly coupled architectural designs and oversimplified binary state modeling. This paper proposes FlexDuo, a flexible full-duplex control module that decouples duplex control from spoken dialogue systems through a plug-and-play architectural design. Furthermore, inspired by human information-filtering mechanisms in conversations, we introduce an explicit Idle state. On one hand, the Idle state filters redundant noise and irrelevant audio to enhance dialogue quality. On the other hand, it establishes a semantic integrity-based buffering mechanism, reducing the risk of mutual interruptions while ensuring accurate response transitions. Experimental results on the Fisher corpus demonstrate that FlexDuo reduces the false interruption rate by 24.9% and improves response accuracy by 7.6% compared to integrated full-duplex dialogue system baselines. It also outperforms voice activity detection (VAD) controlled baseline systems in both Chinese and English dialogue quality. The proposed modular architecture and state-based dialogue model provide a novel technical pathway for building flexible and efficient duplex dialogue systems.
ERABAL: Enhancing Role-Playing Agents through Boundary-Aware Learning
Tang, Yihong, Ou, Jiao, Liu, Che, Zhang, Fuzheng, Zhang, Di, Gai, Kun
Role-playing is an emerging application in the field of Human-Computer Interaction (HCI), primarily implemented through the alignment training of a large language model (LLM) with assigned characters. Despite significant progress, role-playing agents (RPLAs) still struggle with maintaining role-consistency across conversations, particularly when confronted with boundary queries subtly related to character attributes. In this paper, we present ERABAL, a framework aimed at enhancing RPLAs' role-playing capabilities through boundary-aware learning. ERABAL encompasses a generation pipeline for role-specific dialogues and a concomitant methodology for alignment training. Through comprehensive evaluations, we demonstrate that ERABAL is both efficient and effective. By training with significantly fewer dialogues than those used in leading approaches, ERABAL achieves notable improvements across WikiRoleEval, CharacterEval, and the role-playing subset of MT-Bench compared to the generalist baseline models. Our code and datasets will be made publicly available to support further research.
Enhancing Role-playing Systems through Aggressive Queries: Evaluation and Improvement
Tang, Yihong, Ou, Jiao, Liu, Che, Zhang, Fuzheng, Zhang, Di, Gai, Kun
The advent of Large Language Models (LLMs) has propelled dialogue generation into new realms, particularly in the field of role-playing systems (RPSs). While enhanced with ordinary role-relevant training dialogues, existing LLM-based RPSs still struggle to align with roles when handling intricate and trapped queries in boundary scenarios. In this paper, we design the Modular ORchestrated Trap-setting Interaction SystEm (MORTISE) to benchmark and improve the role-playing LLMs' performance. MORTISE can produce highly role-relevant aggressive queries through the collaborative effort of multiple LLM-based modules, and formulate corresponding responses to create an adversarial training dataset via a consistent response generator. We select 190 Chinese and English roles to construct aggressive queries to benchmark existing role-playing LLMs. Through comprehensive evaluation, we find that existing models exhibit a general deficiency in role alignment capabilities. We further select 180 of the roles to collect an adversarial training dataset (named RoleAD) and retain the other 10 roles for testing. Experiments on models improved by RoleAD indicate that our adversarial dataset ameliorates this deficiency, with the improvements demonstrating a degree of generalizability in ordinary scenarios.
DialogBench: Evaluating LLMs as Human-like Dialogue Systems
Ou, Jiao, Lu, Junda, Liu, Che, Tang, Yihong, Zhang, Fuzheng, Zhang, Di, Wang, Zhongyuan, Gai, Kun
Large language models (LLMs) have achieved remarkable breakthroughs in new dialogue capabilities, refreshing human's impressions on dialogue systems. The long-standing goal of dialogue systems is to be human-like enough to establish long-term connections with users by satisfying the need for communication, affection and social belonging. Therefore, there has been an urgent need to evaluate LLMs as human-like dialogue systems. In this paper, we propose DialogBench, a dialogue evaluation benchmark that currently contains $12$ dialogue tasks to assess the capabilities of LLMs as human-like dialogue systems should have. Specifically, we prompt GPT-4 to generate evaluation instances for each task. We first design the basic prompt based on widely-used design principles and further mitigate the existing biases to generate higher-quality evaluation instances. Our extensive test over $28$ LLMs (including pre-trained and supervised instruction-tuning) shows that instruction fine-tuning benefits improve the human likeness of LLMs to a certain extent, but there is still much room to improve those capabilities for most LLMs as human-like dialogue systems. In addition, experimental results also indicate that LLMs perform differently in various abilities that human-like dialogue systems should have. We will publicly release DialogBench, along with the associated evaluation code for the broader research community.