A key concern of automatic process discovery is to provide insights into performance aspects of business processes. Waiting times are of particular importance in this context. For that reason, it is surprising that current techniques for automatic process discovery generate directly-follows graphs and comparable process models, but often miss the opportunity to explicitly represent the time axis. In this paper, we present an approach for automatically constructing process models that explicitly align with a time axis. We exemplify our approach for directly-follows graphs. Our evaluation using two BPIC datasets and a proprietary dataset highlight the benefits of this representation in comparison to standard layout techniques.

Predictive Process Monitoring (PPM) aims at leveraging historic process execution data to predict how ongoing executions will continue up to their completion. In recent years, PPM techniques for the prediction of the next activities have matured significantly, mainly thanks to the use of Neural Networks (NNs) as a predictor. While their performance is difficult to beat in the general case, there are specific situations where background process knowledge can be helpful. Such knowledge can be leveraged for improving the quality of predictions for exceptional process executions or when the process changes due to a concept drift. In this paper, we present a Symbolic[Neuro] system that leverages background knowledge expressed in terms of a procedural process model to offset the under-sampling in the training data. More specifically, we make predictions using NNs with attention mechanism, an emerging technology in the NN field. The system has been tested on several real-life logs showing an improvement in the performance of the prediction task.

This paper presents a command-line tool, called Entropia, that implements a family of conformance checking measures for process mining founded on the notion of entropy from information theory. The measures allow quantifying classical non-deterministic and stochastic precision and recall quality criteria for process models automatically discovered from traces executed by IT-systems and recorded in their event logs. A process model has "good" precision with respect to the log it was discovered from if it does not encode many traces that are not part of the log, and has "good" recall if it encodes most of the traces from the log. By definition, the measures possess useful properties and can often be computed fast.

Recent research has introduced ideas from concept drift into process mining to enable the analysis of changes in business processes over time. This stream of research, however, has not yet addressed the challenges of drift categorization, drilling-down, and quantification. In this paper, we propose a novel technique for managing process drifts, called Visual Drift Detection (VDD), which fulfills these requirements. The technique starts by clustering declarative process constraints discovered from recorded logs of executed business processes based on their similarity and then applies change point detection on the identified clusters to detect drifts. VDD complements these features with detailed visualizations and explanations of drifts. Our evaluation, both on synthetic and real-world logs, demonstrates all the aforementioned capabilities of the technique.