Large Language Models (LLMs) enhanced with external contexts, such as through retrieval-augmented generation (RAG), often face challenges in handling imperfect evidence. They tend to over-rely on external knowledge, making them vulnerable to misleading and unhelpful contexts. To address this, we propose the concept of context-robust LLMs, which can effectively balance internal knowledge with external context, similar to human cognitive processes. Specifically, context-robust LLMs should rely on external context only when lacking internal knowledge, identify contradictions between internal and external knowledge, and disregard unhelpful contexts. To achieve this goal, we introduce Grft, a lightweight and plug-and-play gated representation fine-tuning approach. Grft consists of two key components: a gating mechanism to detect and filter problematic inputs, and low-rank representation adapters to adjust hidden representations. By training a lightweight intervention function with only 0.0004\% of model size on fewer than 200 examples, Grft can effectively adapt LLMs towards context-robust behaviors.

Retrieval-Augmented Generation (RAG) systems have shown promise in enhancing the performance of Large Language Models (LLMs). However, these systems face challenges in effectively integrating external knowledge with the LLM's internal knowledge, often leading to issues with misleading or unhelpful information. This work aims to provide a systematic study on knowledge checking in RAG systems. We conduct a comprehensive analysis of LLM representation behaviors and demonstrate the significance of using representations in knowledge checking. Motivated by the findings, we further develop representation-based classifiers for knowledge filtering. We show substantial improvements in RAG performance, even when dealing with noisy knowledge databases. Our study provides new insights into leveraging LLM representations for enhancing the reliability and effectiveness of RAG systems.

Graph Neural Networks (GNNs) have proven to be highly effective for node classification tasks across diverse graph structural patterns. Traditionally, GNNs employ a uniform global filter, typically a low-pass filter for homophilic graphs and a high-pass filter for heterophilic graphs. However, real-world graphs often exhibit a complex mix of homophilic and heterophilic patterns, rendering a single global filter approach suboptimal. In this work, we theoretically demonstrate that a global filter optimized for one pattern can adversely affect performance on nodes with differing patterns. To address this, we introduce a novel GNN framework Node-MoE that utilizes a mixture of experts to adaptively select the appropriate filters for different nodes. Extensive experiments demonstrate the effectiveness of Node-MoE on both homophilic and heterophilic graphs.

Developing a unified model that can effectively harness heterogeneous resources and respond to a wide range of personalized needs has been a longstanding community aspiration. Our daily choices, especially in domains like fashion and retail, are substantially shaped by multi-modal data, such as pictures and textual descriptions. The vision and language modalities not only offer intuitive guidance but also cater to personalized user preferences. However, the predominant personalization approaches mainly focus on the ID or text-based recommendation problem, failing to comprehend the information spanning various tasks or modalities. In this paper, our goal is to establish a Unified paradigm for Multi-modal Personalization systems (UniMP), which effectively leverages multi-modal data while eliminating the complexities associated with task-and modality-specific customization. We argue that the advancements in foundational generative modeling have provided the flexibility and effectiveness necessary to achieve the objective. In light of this, we develop a generic and extensible personalization generative framework, that can handle a wide range of personalized needs including item recommendation, product search, preference prediction, explanation generation, and further userguided image generation. Our methodology enhances the capabilities of foundational language models for personalized tasks by seamlessly ingesting interleaved vision-language user history information, ensuring a more precise and customized experience for users. To train and evaluate the proposed multi-modal personalized tasks, we also introduce a novel and comprehensive benchmark covering a variety of user requirements. Our experiments on the real-world benchmark showcase the model's potential, outperforming competitive methods specialized for each task. With rapid growth, personalization systems have emerged as a key factor in meeting the user's expectations for tailored experiences that align with their unique needs and preferences. In today's digitally driven landscape, individuals engage with diverse data types, such as ratings, images, descriptions, and prices, especially in domains like fashion and retail (Kang et al., 2017; Hwangbo et al., 2018) where visuals and text are essential for decision-making. Given the profound influence of these multi-modal stimuli, there exists a pressing need for systems that can seamlessly integrate and harness these diverse data streams for improved personalization.

Modeling customer shopping intentions is a crucial task for e-commerce, as it directly impacts user experience and engagement. Thus, accurately understanding customer preferences is essential for providing personalized recommendations. Session-based recommendation, which utilizes customer session data to predict their next interaction, has become increasingly popular. However, existing session datasets have limitations in terms of item attributes, user diversity, and dataset scale. As a result, they cannot comprehensively capture the spectrum of user behaviors and preferences. To bridge this gap, we present the Amazon Multilingual Multi-locale Shopping Session Dataset, namely Amazon-M2. It is the first multilingual dataset consisting of millions of user sessions from six different locales, where the major languages of products are English, German, Japanese, French, Italian, and Spanish. Remarkably, the dataset can help us enhance personalization and understanding of user preferences, which can benefit various existing tasks as well as enable new tasks. To test the potential of the dataset, we introduce three tasks in this work: (1) next-product recommendation, (2) next-product recommendation with domain shifts, and (3) next-product title generation. With the above tasks, we benchmark a range of algorithms on our proposed dataset, drawing new insights for further research and practice. In addition, based on the proposed dataset and tasks, we hosted a competition in the KDD CUP 2023 and have attracted thousands of users and submissions. The winning solutions and the associated workshop can be accessed at our website https://kddcup23.github.io/.

Semantic identifier (ID) is an important concept in information retrieval that aims to preserve the semantics of objects such as documents and items inside their IDs. Previous studies typically adopt a two-stage pipeline to learn semantic IDs by first procuring embeddings using off-the-shelf text encoders and then deriving IDs based on the embeddings. However, each step introduces potential information loss and there is usually an inherent mismatch between the distribution of embeddings within the latent space produced by text encoders and the anticipated distribution required for semantic indexing. Nevertheless, it is non-trivial to design a method that can learn the document's semantic representations and its hierarchical structure simultaneously, given that semantic IDs are discrete and sequentially structured, and the semantic supervision is deficient. In this paper, we introduce LMINDEXER, a self-supervised framework to learn semantic IDs with a generative language model. We tackle the challenge of sequential discrete ID by introducing a semantic indexer capable of generating neural sequential discrete representations with progressive training and contrastive learning. In response to the semantic supervision deficiency, we propose to train the model with a self-supervised document reconstruction objective. The learned semantic indexer can facilitate various downstream tasks, such as recommendation and retrieval. We conduct experiments on three tasks including recommendation, product search, and document retrieval on five datasets from various domains, where LMINDEXER outperforms competitive baselines significantly and consistently.

We study the problem of query attribute value extraction, which aims to identify named entities from user queries as diverse surface form attribute values and afterward transform them into formally canonical forms. Such a problem consists of two phases: {named entity recognition (NER)} and {attribute value normalization (AVN)}. However, existing works only focus on the NER phase but neglect equally important AVN. To bridge this gap, this paper proposes a unified query attribute value extraction system in e-commerce search named QUEACO, which involves both two phases. Moreover, by leveraging large-scale weakly-labeled behavior data, we further improve the extraction performance with less supervision cost. Specifically, for the NER phase, QUEACO adopts a novel teacher-student network, where a teacher network that is trained on the strongly-labeled data generates pseudo-labels to refine the weakly-labeled data for training a student network. Meanwhile, the teacher network can be dynamically adapted by the feedback of the student's performance on strongly-labeled data to maximally denoise the noisy supervisions from the weak labels. For the AVN phase, we also leverage the weakly-labeled query-to-attribute behavior data to normalize surface form attribute values from queries into canonical forms from products. Extensive experiments on a real-world large-scale E-commerce dataset demonstrate the effectiveness of QUEACO.

Autoregressive sequence Generation models have achieved state-of-the-art performance in areas like machine translation and image captioning. These models are autoregressive in that they generate each word by conditioning on previously generated words, which leads to heavy latency during inference. Recently, non-autoregressive decoding has been proposed in machine translation to speed up the inference time by generating all words in parallel. Typically, these models use the word-level cross-entropy loss to optimize each word independently. However, such a learning process fails to consider the sentence-level consistency, thus resulting in inferior generation quality of these non-autoregressive models. In this paper, we propose a simple and efficient model for Non-Autoregressive sequence Generation (NAG) with a novel training paradigm: Counterfactuals-critical Multi-Agent Learning (CMAL). CMAL formulates NAG as a multi-agent reinforcement learning system where element positions in the target sequence are viewed as agents that learn to cooperatively maximize a sentence-level reward. On MSCOCO image captioning benchmark, our NAG method achieves a performance comparable to state-of-the-art autoregressive models, while brings 13.9x decoding speedup. On WMT14 EN-DE machine translation dataset, our method outperforms cross-entropy trained baseline by 6.0 BLEU points while achieves the greatest decoding speedup of 17.46x.

Vehicle re-identification (re-ID) is to identify the same vehicle across different cameras. It’s a significant but challenging topic, which has received little attention due to the complex intra-class and inter-class variation of vehicle images and the lack of large-scale vehicle re-ID dataset. Previous methods focus on pulling images from different vehicles apart but neglect the discrimination between vehicles from different vehicle models, which is actually quite important to obtain a correct ranking order for vehicle re-ID. In this paper, we learn a structured feature embedding for vehicle re-ID with a novel coarse-to-fine ranking loss to pull images of the same vehicle as close as possible and achieve discrimination between images from different vehicles as well as vehicles from different vehicle models. In the learnt feature space, both intra-class compactness and inter-class distinction are well guaranteed and the Euclidean distance between features directly reflects the semantic similarity of vehicle images. Furthermore, we build so far the largest vehicle re-ID dataset "Vehicle-1M," which involves nearly 1 million images captured in various surveillance scenarios. Experimental results on "Vehicle-1M" and "VehicleID" demonstrate the superiority of our proposed approach.

Neural Machine Translation (NMT) has become a popular technology in recent years, and beam search is its de facto decoding method due to the shrunk search space and reduced computational complexity. However, since it only searches for local optima at each time step through one-step forward looking, it usually cannot output the best target sentence. Inspired by the success and methodology of AlphaGo, in this paper we propose using a prediction network to improve beam search, which takes the source sentence $x$, the currently available decoding output $y_1,\cdots, y_{t-1}$ and a candidate word $w$ at step $t$ as inputs and predicts the long-term value (e.g., BLEU score) of the partial target sentence if it is completed by the NMT model. Following the practice in reinforcement learning, we call this prediction network \emph{value network}. Specifically, we propose a recurrent structure for the value network, and train its parameters from bilingual data. During the test time, when choosing a word $w$ for decoding, we consider both its conditional probability given by the NMT model and its long-term value predicted by the value network. Experiments show that such an approach can significantly improve the translation accuracy on several translation tasks.