Lopez, Vanessa
Envisioning a Human-AI collaborative system to transform policies into decision models
Lopez, Vanessa, Picco, Gabriele, Vejsbjerg, Inge, Hoang, Thanh Lam, Hou, Yufang, Sbodio, Marco Luca, Segrave-Daly, John, Moga, Denisa, Swords, Sean, Wei, Miao, Carroll, Eoin
Regulations govern many aspects of citizens' daily lives. Governments and businesses routinely automate these in the form of coded rules (e.g., to check a citizen's eligibility for specific benefits). However, the path to automation is long and challenging. To address this, recent global initiatives for digital government, proposing to simultaneously express policy in natural language for human consumption as well as computationally amenable rules or code, are gathering broad public-sector interest. We introduce the problem of semi-automatically building decision models from eligibility policies for social services, and present an initial emerging approach to shorten the route from policy documents to executable, interpretable and standardised decision models using AI, NLP and Knowledge Graphs. Despite the many open domain challenges, in this position paper we explore the enormous potential of AI to assist government agencies and policy experts in scaling the production of both human-readable and machine executable policy rules, while improving transparency, interpretability, traceability and accountability of the decision making.
QuerioCity: Accessing the Information of a City
Lopez, Vanessa (IBM Smarter Cities) | Kotoulas, Spyros (IBM Smarter Cities) | Sbodio, Marco Luca (IBM Smarter Cities) | Stephenson, Martin (IBM Smarter Cities) | Lloyd, Raymond (IBM Smarter Cities) | Gkoulalas-Divanis, Aris (IBM Smarter Cities) | Aonghusa, Pol Mac (IBM Smarter Cities)
QuerioCity aims at creating an ecosystem for managing and accessing the information of a city, with a particular focus on transforming, integrating and querying heterogenous semistructured data in an open environment. This raises unique challenges in terms of: - Fitness-for-use. The users of the system are not data integration experts and not qualified to use industry data integration tools. Furthermore, they are not able to query data using structured query languages. The domain of the information is very broad and open.