State-of-the-art retrieval models typically address a straightforward search scenario, where retrieval tasks are fixed (e.g., finding a passage to answer a specific question) and only a single modality is supported for both queries and retrieved results. This paper introduces techniques for advancing information retrieval with multimodal large language models (MLLMs), enabling a broader search scenario, termed universal multimodal retrieval, where multiple modalities and diverse retrieval tasks are accommodated. To this end, we first study fine-tuning an MLLM as a bi-encoder retriever on 10 datasets with 16 retrieval tasks. Our empirical results show that the fine-tuned MLLM retriever is capable of understanding challenging queries, composed of both text and image, but underperforms a smaller CLIP retriever in cross-modal retrieval tasks due to modality bias from MLLMs. To address the issue, we propose modality-aware hard negative mining to mitigate the modality bias exhibited by MLLM retrievers. Second, we propose to continually fine-tune the universal multimodal retriever to enhance its text retrieval capability while maintaining multimodal retrieval capability. As a result, our model, MM-Embed, achieves state-of-the-art performance on the multimodal retrieval benchmark M-BEIR, which spans multiple domains and tasks, while also surpassing the state-of-the-art text retrieval model, NV-Embed-v1, on MTEB retrieval benchmark. Finally, we explore to prompt the off-the-shelf MLLMs as the zero-shot rerankers to refine the ranking of the candidates from the multimodal retriever. We find that through prompt-and-reranking, MLLMs can further improve multimodal retrieval when the user queries (e.g., text-image composed queries) are more complex and challenging to understand. These findings also pave the way to advance universal multimodal retrieval in the future.

Alignment is a standard procedure to fine-tune pre-trained large language models (LLMs) to follow natural language instructions and serve as helpful AI assistants. We have observed, however, that the conventional alignment process fails to enhance the factual accuracy of LLMs, and often leads to the generation of more false facts (i.e. hallucination). In this paper, we study how to make the LLM alignment process more factual, by first identifying factors that lead to hallucination in both alignment steps:\ supervised fine-tuning (SFT) and reinforcement learning (RL). In particular, we find that training the LLM on new knowledge or unfamiliar texts can encourage hallucination. This makes SFT less factual as it trains on human labeled data that may be novel to the LLM. Furthermore, reward functions used in standard RL can also encourage hallucination, because it guides the LLM to provide more helpful responses on a diverse set of instructions, often preferring longer and more detailed responses. Based on these observations, we propose factuality-aware alignment, comprised of factuality-aware SFT and factuality-aware RL through direct preference optimization. Experiments show that our proposed factuality-aware alignment guides LLMs to output more factual responses while maintaining instruction-following capability.

Various techniques have been developed in recent years to improve dense retrieval (DR), such as unsupervised contrastive learning and pseudo-query generation. Existing DRs, however, often suffer from effectiveness tradeoffs between supervised and zero-shot retrieval, which some argue was due to the limited model capacity. We contradict this hypothesis and show that a generalizable DR can be trained to achieve high accuracy in both supervised and zero-shot retrieval without increasing model size. In particular, we systematically examine the contrastive learning of DRs, under the framework of Data Augmentation (DA). Our study shows that common DA practices such as query augmentation with generative models and pseudo-relevance label creation using a cross-encoder, are often inefficient and sub-optimal. We hence propose a new DA approach with diverse queries and sources of supervision to progressively train a generalizable DR. As a result, DRAGON, our dense retriever trained with diverse augmentation, is the first BERT-base-sized DR to achieve state-of-the-art effectiveness in both supervised and zero-shot evaluations and even competes with models using more complex late interaction (ColBERTv2 and SPLADE++).

Multi-vector retrieval methods combine the merits of sparse (e.g. BM25) and dense (e.g. DPR) retrievers and have achieved state-of-the-art performance on various retrieval tasks. These methods, however, are orders of magnitude slower and need much more space to store their indices compared to their single-vector counterparts. In this paper, we unify different multi-vector retrieval models from a token routing viewpoint and propose conditional token interaction via dynamic lexical routing, namely CITADEL, for efficient and effective multi-vector retrieval. CITADEL learns to route different token vectors to the predicted lexical ``keys'' such that a query token vector only interacts with document token vectors routed to the same key. This design significantly reduces the computation cost while maintaining high accuracy. Notably, CITADEL achieves the same or slightly better performance than the previous state of the art, ColBERT-v2, on both in-domain (MS MARCO) and out-of-domain (BEIR) evaluations, while being nearly 40 times faster. Code and data are available at https://github.com/facebookresearch/dpr-scale.

In this paper, we propose a two-stage ranking approach for recommending linear TV programs. The proposed approach first leverages user viewing patterns regarding time and TV channels to identify potential candidates for recommendation and then further leverages user preferences to rank these candidates given textual information about programs. To evaluate the method, we conduct empirical studies on a real-world TV dataset, the results of which demonstrate the superior performance of our model in terms of both recommendation accuracy and time efficiency.

Passage retrieval in a conversational context is essential for many downstream applications; it is however extremely challenging due to limited data resources. To address this problem, we present an effective multi-stage pipeline for passage ranking in conversational search that integrates a widely-used IR system with a conversational query reformulation module. Along these lines, we propose two simple yet effective query reformulation approaches: historical query expansion (HQE) and neural transfer reformulation (NTR). Whereas HQE applies query expansion, a traditional IR query reformulation technique, NTR transfers human knowledge of conversational query understanding to a neural query reformulation model. The proposed HQE method was the top-performing submission of automatic systems in CAsT Track at TREC 2019. Building on this, our NTR approach improves an additional 18% over that best entry in terms of NDCG@3. We further analyze the distinct behaviors of the two approaches, and show that fusing their output reduces the performance gap (measured in NDCG@3) between the manually-rewritten and automatically-generated queries to 4 from 22 points when compared with the best CAsT submission.