Current question answering systems leveraging retrieval augmented generation perform well in answering factoid questions but face challenges with non-factoid questions, particularly how-to queries requiring detailed step-by-step instructions and explanations. In this paper, we introduce Thread, a novel data organization paradigm that transforms documents into logic units based on their inter-connectivity. Extensive experiments across open-domain and industrial scenarios demonstrate that Thread outperforms existing data organization paradigms in RAG-based QA systems, significantly improving the handling of how-to questions.

Ensuring the safety of Reinforcement Learning (RL) is crucial for its deployment in real-world applications. Nevertheless, managing the trade-off between reward and safety during exploration presents a significant challenge. Improving reward performance through policy adjustments may adversely affect safety performance. In this study, we aim to address this conflicting relation by leveraging the theory of gradient manipulation. Initially, we analyze the conflict between reward and safety gradients. Subsequently, we tackle the balance between reward and safety optimization by proposing a soft switching policy optimization method, for which we provide convergence analysis. Based on our theoretical examination, we provide a safe RL framework to overcome the aforementioned challenge, and we develop a Safety-MuJoCo Benchmark to assess the performance of safe RL algorithms. Finally, we evaluate the effectiveness of our method on the Safety-MuJoCo Benchmark and a popular safe RL benchmark, Omnisafe. Experimental results demonstrate that our algorithms outperform several state-of-the-art baselines in terms of balancing reward and safety optimization.

Efficient resource utilization and perfect user experience usually conflict with each other in cloud computing platforms. Great efforts have been invested in increasing resource utilization but trying not to affect users' experience for cloud computing platforms. In order to better utilize the remaining pieces of computing resources spread over the whole platform, deferrable jobs are provided with a discounted price to users. For this type of deferrable jobs, users are allowed to submit jobs that will run for a specific uninterrupted duration in a flexible range of time in the future with a great discount. With these deferrable jobs to be scheduled under the remaining capacity after deploying those on-demand jobs, it remains a challenge to achieve high resource utilization and meanwhile shorten the waiting time for users as much as possible in an online manner. In this paper, we propose an online deferrable job scheduling method called \textit{Online Scheduling for DEferrable jobs in Cloud} (\OSDEC{}), where a deep reinforcement learning model is adopted to learn the scheduling policy, and several auxiliary tasks are utilized to provide better state representations and improve the performance of the model. With the integrated reinforcement learning framework, the proposed method can well plan the deployment schedule and achieve a short waiting time for users while maintaining a high resource utilization for the platform. The proposed method is validated on a public dataset and shows superior performance.

In numerous reinforcement learning (RL) problems involving safety-critical systems, a key challenge lies in balancing multiple objectives while simultaneously meeting all stringent safety constraints. To tackle this issue, we propose a primal-based framework that orchestrates policy optimization between multi-objective learning and constraint adherence. Our method employs a novel natural policy gradient manipulation method to optimize multiple RL objectives and overcome conflicting gradients between different tasks, since the simple weighted average gradient direction may not be beneficial for specific tasks' performance due to misaligned gradients of different task objectives. When there is a violation of a hard constraint, our algorithm steps in to rectify the policy to minimize this violation. We establish theoretical convergence and constraint violation guarantees in a tabular setting. Empirically, our proposed method also outperforms prior state-of-the-art methods on challenging safe multi-objective reinforcement learning tasks.

Time series anomaly detection (TSAD) plays a crucial role in various industries by identifying atypical patterns that deviate from standard trends, thereby maintaining system integrity and enabling prompt response measures. Traditional TSAD models, which often rely on deep learning, require extensive training data and operate as black boxes, lacking interpretability for detected anomalies. To address these challenges, we propose LLMAD, a novel TSAD method that employs Large Language Models (LLMs) to deliver accurate and interpretable TSAD results. LLMAD innovatively applies LLMs for in-context anomaly detection by retrieving both positive and negative similar time series segments, significantly enhancing LLMs' effectiveness. Furthermore, LLMAD employs the Anomaly Detection Chain-of-Thought (AnoCoT) approach to mimic expert logic for its decision-making process. This method further enhances its performance and enables LLMAD to provide explanations for their detections through versatile perspectives, which are particularly important for user decision-making. Experiments on three datasets indicate that our LLMAD achieves detection performance comparable to state-of-the-art deep learning methods while offering remarkable interpretability for detections. To the best of our knowledge, this is the first work that directly employs LLMs for TSAD.

We introduce UFO, an innovative UI-Focused agent to fulfill user requests tailored to applications on Windows OS, harnessing the capabilities of GPT-Vision. UFO employs a dual-agent framework to meticulously observe and analyze the graphical user interface (GUI) and control information of Windows applications. This enables the agent to seamlessly navigate and operate within individual applications and across them to fulfill user requests, even when spanning multiple applications. The framework incorporates a control interaction module, facilitating action grounding without human intervention and enabling fully automated execution. Consequently, UFO transforms arduous and time-consuming processes into simple tasks achievable solely through natural language commands. We conducted testing of UFO across 9 popular Windows applications, encompassing a variety of scenarios reflective of users' daily usage. The results, derived from both quantitative metrics and real-case studies, underscore the superior effectiveness of UFO in fulfilling user requests. To the best of our knowledge, UFO stands as the first UI agent specifically tailored for task completion within the Windows OS environment. The open-source code for UFO is available on https://github.com/microsoft/UFO.

Effective incident management is pivotal for the smooth To investigate the effect of TSGs on incident mitigation, we analyze operation of Microsoft cloud services. In order to expedite incident around 1000 high-severity incidents in the recent twelve months mitigation, service teams gather troubleshooting knowledge into that demand immediate intervention from OCEs. Consistent with Troubleshooting Guides (TSGs) accessible to On-Call Engineers findings from prior studies [8, 18, 9], which demonstrate the efficacy (OCEs). While automated pipelines are enabled to resolve the most of TSGs in incident mitigation. We found that incidents paired with frequent and easy incidents, there still exist complex incidents that TSGs exhibit a 60% shorter average time-to-mitigate (TTM) compared require OCEs' intervention. In addition, TSGs are often unstructured to those without TSGs, emphasizing the pivotal role played and incomplete, which requires manual interpretation by OCEs, leading by TSGs. This trend is consistent across various companies, as evidenced to on-call fatigue and decreased productivity, especially among by research [14, 10], even among those employing different new-hire OCEs. In this work, we propose Nissist which leverages forms of TSGs. However, despite their utility, as highlighted by unstructured TSGs and incident mitigation history to provide proactive [18, 2], the unstructured format, varying quantity, and propensity for incident mitigation suggestions, reducing human intervention.

In recent years, multi-agent reinforcement learning algorithms have made significant advancements in diverse gaming environments, leading to increased interest in the broader application of such techniques. To address the prevalent challenge of partial observability, communication-based algorithms have improved cooperative performance through the sharing of numerical embedding between agents. However, the understanding of the formation of collaborative mechanisms is still very limited, making designing a human-understandable communication mechanism a valuable problem to address. In this paper, we propose a novel multi-agent reinforcement learning algorithm that embeds large language models into agents, endowing them with the ability to generate human-understandable verbal communication. The entire framework has a message module and an action module. The message module is responsible for generating and sending verbal messages to other agents, effectively enhancing information sharing among agents. To further enhance the message module, we employ a teacher model to generate message labels from the global view and update the student model through Supervised Fine-Tuning (SFT). The action module receives messages from other agents and selects actions based on current local observations and received messages. Experiments conducted on the Overcooked game demonstrate our method significantly enhances the learning efficiency and performance of existing methods, while also providing an interpretable tool for humans to understand the process of multi-agent cooperation.

This paper focuses on task-agnostic prompt compression for better generalizability and efficiency. Considering the redundancy in natural language, existing approaches compress prompts by removing tokens or lexical units according to their information entropy obtained from a causal language model such as LLaMa-7B. The challenge is that information entropy may be a suboptimal compression metric: (i) it only leverages unidirectional context and may fail to capture all essential information needed for prompt compression; (ii) it is not aligned with the prompt compression objective. To address these issues, we propose a data distillation procedure to derive knowledge from an LLM to compress prompts without losing crucial information, and meantime, introduce an extractive text compression dataset. We formulate prompt compression as a token classification problem to guarantee the faithfulness of the compressed prompt to the original one, and use a Transformer encoder as the base architecture to capture all essential information for prompt compression from the full bidirectional context. Our approach leads to lower latency by explicitly learning the compression objective with smaller models such as XLM-RoBERTa-large and mBERT. We evaluate our method on both in-domain and out-of-domain datasets, including MeetingBank, LongBench, ZeroScrolls, GSM8K, and BBH. Despite its small size, our model shows significant performance gains over strong baselines and demonstrates robust generalization ability across different LLMs. Additionally, our model is 3x-6x faster than existing prompt compression methods, while accelerating the end-to-end latency by 1.6x-2.9x with compression ratios of 2x-5x.

Time series Anomaly Detection (AD) plays a crucial role for web systems. Various web systems rely on time series data to monitor and identify anomalies in real time, as well as to initiate diagnosis and remediation procedures. Variational Autoencoders (VAEs) have gained popularity in recent decades due to their superior de-noising capabilities, which are useful for anomaly detection. However, our study reveals that VAE-based methods face challenges in capturing long-periodic heterogeneous patterns and detailed short-periodic trends simultaneously. To address these challenges, we propose Frequency-enhanced Conditional Variational Autoencoder (FCVAE), a novel unsupervised AD method for univariate time series. To ensure an accurate AD, FCVAE exploits an innovative approach to concurrently integrate both the global and local frequency features into the condition of Conditional Variational Autoencoder (CVAE) to significantly increase the accuracy of reconstructing the normal data. Together with a carefully designed "target attention" mechanism, our approach allows the model to pick the most useful information from the frequency domain for better short-periodic trend construction. Our FCVAE has been evaluated on public datasets and a large-scale cloud system, and the results demonstrate that it outperforms state-of-the-art methods. This confirms the practical applicability of our approach in addressing the limitations of current VAE-based anomaly detection models.