Understanding time series is crucial for its application in real-world scenarios. Recently, large language models (LLMs) have been increasingly applied to time series tasks, leveraging their strong language capabilities to enhance various applications. However, research on multimodal LLMs (MLLMs) for time series understanding and reasoning remains limited, primarily due to the scarcity of high-quality datasets that align time series with textual information. This paper introduces ChatTS, a novel MLLM designed for time series analysis. ChatTS treats time series as a modality, similar to how vision MLLMs process images, enabling it to perform both understanding and reasoning with time series. To address the scarcity of training data, we propose an attribute-based method for generating synthetic time series with detailed attribute descriptions. We further introduce Time Series Evol-Instruct, a novel approach that generates diverse time series Q&As, enhancing the model's reasoning capabilities. To the best of our knowledge, ChatTS is the first TS-MLLM that takes multivariate time series as input for understanding and reasoning, which is fine-tuned exclusively on synthetic datasets. We evaluate its performance using benchmark datasets with real-world data, including six alignment tasks and four reasoning tasks. Our results show that ChatTS significantly outperforms existing vision-based MLLMs (e.g., GPT-4o) and text/agent-based LLMs, achieving a 46.0% improvement in alignment tasks and a 25.8% improvement in reasoning tasks.

Localizing root causes for multi-dimensional data is critical to ensure online service systems' reliability. When a fault occurs, only the measure values within specific attribute combinations are abnormal. Such attribute combinations are substantial clues to the underlying root causes and thus are called root causes of multidimensional data. This paper proposes a generic and robust root cause localization approach for multi-dimensional data, PSqueeze. We propose a generic property of root cause for multi-dimensional data, generalized ripple effect (GRE). Based on it, we propose a novel probabilistic cluster method and a robust heuristic search method. Moreover, we identify the importance of determining external root causes and propose an effective method for the first time in literature. Our experiments on two real-world datasets with 5400 faults show that the F1-score of PSqueeze outperforms baselines by 32.89%, while the localization time is around 10 seconds across all cases. The F1-score in determining external root causes of PSqueeze achieves 0.90. Furthermore, case studies in several production systems demonstrate that PSqueeze is helpful to fault diagnosis in the real world.

To ensure undisrupted business, large Internet companies need to closely monitor various KPIs (e.g., Page Views, number of online users, and number of orders) of its Web applications, to accurately detect anomalies and trigger timely troubleshooting/mitigation. However, anomaly detection for these seasonal KPIs with various patterns and data quality has been a great challenge, especially without labels. In this paper, we proposed Donut, an unsupervised anomaly detection algorithm based on VAE. Thanks to a few of our key techniques, Donut greatly outperforms a state-of-arts supervised ensemble approach and a baseline VAE approach, and its best F-scores range from 0.75 to 0.9 for the studied KPIs from a top global Internet company. We come up with a novel KDE interpretation of reconstruction for Donut, making it the first VAE-based anomaly detection algorithm with solid theoretical explanation.