Despite the many recent achievements in developing and deploying social robotics, there are still many underexplored environments and applications for which systematic evaluation of such systems by end-users is necessary. While several robotic platforms have been used in gerontological healthcare, the question of whether or not a social interactive robot with multi-modal conversational capabilities will be useful and accepted in real-life facilities is yet to be answered. This paper is an attempt to partially answer this question, via two waves of experiments with patients and companions in a day-care gerontological facility in Paris with a full-sized humanoid robot endowed with social and conversational interaction capabilities. The software architecture, developed during the H2020 SPRING project, together with the experimental protocol, allowed us to evaluate the acceptability (AES) and usability (SUS) with more than 60 end-users. Overall, the users are receptive to this technology, especially when the robot perception and action skills are robust to environmental clutter and flexible to handle a plethora of different interactions.

End-user development (EUD) represents a key step towards making robotics accessible for experts and nonexperts alike. Within academia, researchers investigate novel ways that EUD tools can capture, represent, visualize, analyze, and test developer intent. At the same time, industry researchers increasingly build and ship programming tools that enable customers to interact with their robots. However, despite this growing interest, the role of EUD within HRI is not well defined. EUD struggles to situate itself within a growing array of alternative approaches to application development, such as robot learning and teleoperation. EUD further struggles due to the wide range of individuals who can be considered end users, such as independent third-party application developers, consumers, hobbyists, or even employees of the robot manufacturer. Key questions remain such as how EUD is justified over alternate approaches to application development, which contexts EUD is most suited for, who the target users of an EUD system are, and where interaction between a human and a robot takes place, amongst many other questions. We seek to address these challenges and questions by organizing the first End-User Development for Human-Robot Interaction (EUD4HRI) workshop at the 2024 International Conference of Human-Robot Interaction. The workshop will bring together researchers with a wide range of expertise across academia and industry, spanning perspectives from multiple subfields of robotics, with the primary goal being a consensus of perspectives about the role that EUD must play within human-robot interaction.

Social interacting is a complex task for which machine learning holds particular promise. However, as no sufficiently accurate simulator of human interactions exists today, the learning of social interaction strategies has to happen online in the real world. Actions executed by the robot impact on humans, and as such have to be carefully selected, making it impossible to rely on random exploration. Additionally, no clear reward function exists for social interactions. This implies that traditional approaches used for Reinforcement Learning cannot be directly applied for learning how to interact with the social world. As such we argue that robots will profit from human expertise and guidance to learn social interactions. However, as the quantity of input a human can provide is limited, new methods have to be designed to use human input more efficiently. In this paper we describe a setup in which we combine a framework called Supervised Progressively Autonomous Robot Competencies (SPARC), which allows safer online learning with Reinforcement Learning, with the use of partial states rather than full states to accelerate generalisation and obtain a usable action policy more quickly.

Over the last five years, and while developing an architecture for autonomous service robots in human environments, we have identified several key decisional issues that are to be tackled for a cognitive robot to share space and tasks with a human. We introduce some of them here: situation assessment and mutual modelling, management and exploitation of each agent (human and robot) knowledge in separate cognitive models, natural multi-modal communication, "human-aware" task planning, and human and robot interleaved plan achievement. As a general "take home" message, it appears that explicit knowledge management, both symbolic and geometric, proves to be a successful key while attempting to address these challenges, as it pushes for a different, more semantic way to address the decision-making issue in human-robot interactions.