Generative AI technologies, particularly Large Language Models (LLMs), have transformed information management systems but introduced substantial biases that can compromise their effectiveness in informing business decision-making. This challenge presents information management scholars with a unique opportunity to advance the field by identifying and addressing these biases across extensive applications of LLMs. Building on the discussion on bias sources and current methods for detecting and mitigating bias, this paper seeks to identify gaps and opportunities for future research. By incorporating ethical considerations, policy implications, and sociotechnical perspectives, we focus on developing a framework that covers major stakeholders of Generative AI systems, proposing key research questions, and inspiring discussion. Our goal is to provide actionable pathways for researchers to address bias in LLM applications, thereby advancing research in information management that ultimately informs business practices. Our forward-looking framework and research agenda advocate interdisciplinary approaches, innovative methods, dynamic perspectives, and rigorous evaluation to ensure fairness and transparency in Generative AI-driven information systems. We expect this study to serve as a call to action for information management scholars to tackle this critical issue, guiding the improvement of fairness and effectiveness in LLM-based systems for business practice.

Machine learning is experiencing an explosion of software and hardware solutions, and needs industry-standard performance benchmarks to drive design and enable competitive evaluation. However, machine learning training presents a number of unique challenges to benchmarking that do not exist in other domains: (1) some optimizations that improve training throughput actually increase time to solution, (2) training is stochastic and time to solution has high variance, and (3) the software and hardware systems are so diverse that they cannot be fairly benchmarked with the same binary, code, or even hyperparameters. We present MLPerf, a machine learning benchmark that overcomes these challenges. We quantitatively evaluate the efficacy of MLPerf in driving community progress on performance and scalability across two rounds of results from multiple vendors.

The recent submission of Google TPU-v3 Pods to the industry wide MLPerf v0.6 training benchmark demonstrates the scalability of a suite of industry relevant ML models. MLPerf defines a suite of models, datasets and rules to follow when benchmarking to ensure results are comparable across hardware, frameworks and companies. Using this suite of models, we discuss the optimizations and techniques including choice of optimizer, spatial partitioning and weight update sharding necessary to scale to 1024 TPU chips. Furthermore, we identify properties of models that make scaling them challenging, such as limited data parallelism and unscaled weights. These optimizations contribute to record performance in transformer, Resnet-50 and SSD in the Google MLPerf-0.6 submission.

We propose Deep Multiset Canonical Correlation Analysis (dMCCA) as an extension to representation learning using CCA when the underlying signal is observed across multiple (more than two) modalities. We use deep learning framework to learn non-linear transformations from different modalities to a shared subspace such that the representations maximize the ratio of between- and within-modality covariance of the observations. Unlike linear discriminant analysis, we do not need class information to learn these representations, and we show that this model can be trained for complex data using mini-batches. Using synthetic data experiments, we show that dMCCA can effectively recover the common signal across the different modalities corrupted by multiplicative and additive noise. We also analyze the sensitivity of our model to recover the correlated components with respect to mini-batch size and dimension of the embeddings. Performance evaluation on noisy handwritten datasets shows that our model outperforms other CCA-based approaches and is comparable to deep neural network models trained end-to-end on this dataset.