Large Language Models (LLMs) enhance their problem-solving capability by leveraging both parametric and external knowledge. Beyond leveraging external knowledge to improve response accuracy, they require key capabilities for reliable knowledge-handling: resolving conflicts between knowledge sources, avoiding distraction from uninformative external knowledge, and abstaining when sufficient knowledge is unavailable. Prior studies have examined these scenarios in isolation or with limited scope. To systematically evaluate these capabilities, we introduce a comprehensive framework for analyzing knowledge-handling based on two key dimensions: the presence of parametric knowledge and the informativeness of external knowledge. Through analysis, we identify biases in knowledge utilization and examine how the ability to handle one scenario impacts performance in others. Furthermore, we demonstrate that training on data constructed based on the knowledge-handling scenarios improves LLMs' reliability in integrating and utilizing knowledge.

Large Language Models (LLMs) demonstrate exceptional performance across diverse tasks by leveraging both pre-trained knowledge (i.e., parametric knowledge) and external knowledge (i.e., contextual knowledge). While substantial efforts have been made to leverage both forms of knowledge, scenarios in which the model lacks any relevant knowledge remain underexplored. Such limitations can result in issues like hallucination, causing reduced reliability and potential risks in high-stakes applications. To address such limitations, this paper extends the task scope to encompass cases where the user's request cannot be fulfilled due to the lack of relevant knowledge. To this end, we introduce Contrastive Decoding with Abstention (CDA), a training-free decoding method that empowers LLMs to generate responses when relevant knowledge is available and to abstain otherwise. CDA evaluates the relevance of each knowledge for a given query, adaptively determining which knowledge to prioritize or which to completely ignore. Extensive experiments with four LLMs on three question-answering datasets demonstrate that CDA can effectively perform accurate generation and abstention simultaneously. These findings highlight CDA's potential to broaden the applicability of LLMs, enhancing reliability and preserving user trust.

AI Generated Text (AIGT) detectors are developed with texts from humans and LLMs of common tasks. Despite the diversity of plausible prompt choices, these datasets are generally constructed with a limited number of prompts. The lack of prompt variation can introduce prompt-specific shortcut features that exist in data collected with the chosen prompt, but do not generalize to others. In this paper, we analyze the impact of such shortcuts in AIGT detection. We propose Feedback-based Adversarial Instruction List Optimization (FAILOpt), an attack that searches for instructions deceptive to AIGT detectors exploiting prompt-specific shortcuts. FAILOpt effectively drops the detection performance of the target detector, comparable to other attacks based on adversarial in-context examples. We also utilize our method to enhance the robustness of the detector by mitigating the shortcuts. Based on the findings, we further train the classifier with the dataset augmented by FAILOpt prompt. The augmented classifier exhibits improvements across generation models, tasks, and attacks. Our code will be available at https://github.com/zxcvvxcz/FAILOpt.

In interactions between users and language model agents, user utterances frequently exhibit ellipsis (omission of words or phrases) or imprecision (lack of exactness) to prioritize efficiency. This can lead to varying interpretations of the same input based on different assumptions or background knowledge. It is thus crucial for agents to adeptly handle the inherent ambiguity in queries to ensure reliability. However, even state-of-the-art large language models (LLMs) still face challenges in such scenarios, primarily due to the following hurdles: (1) LLMs are not explicitly trained to deal with ambiguous utterances; (2) the degree of ambiguity perceived by the LLMs may vary depending on the possessed knowledge. To address these issues, we propose Alignment with Perceived Ambiguity (APA), a novel pipeline that aligns LLMs to manage ambiguous queries by leveraging their own assessment of ambiguity (i.e., perceived ambiguity). Experimental results on question-answering datasets demonstrate that APA empowers LLMs to explicitly detect and manage ambiguous queries while retaining the ability to answer clear questions. Furthermore, our finding proves that APA excels beyond training with gold-standard labels, especially in out-of-distribution scenarios.

Utilizing language models (LMs) without internal access is becoming an attractive paradigm in the field of NLP as many cutting-edge LMs are released through APIs and boast a massive scale. The de-facto method in this type of black-box scenario is known as prompting, which has shown progressive performance enhancements in situations where data labels are scarce or unavailable. Despite their efficacy, they still fall short in comparison to fully supervised counterparts and are generally brittle to slight modifications. In this paper, we propose Clustering-enhanced Linear Discriminative Analysis, a novel approach that improves the text classification accuracy with a very weak-supervision signal (i.e., name of the labels). Our framework draws a precise decision boundary without accessing weights or gradients of the LM model or data labels. The core ideas of CELDA are twofold: (1) extracting a refined pseudo-labeled dataset from an unlabeled dataset, and (2) training a lightweight and robust model on the top of LM, which learns an accurate decision boundary from an extracted noisy dataset. Throughout in-depth investigations on various datasets, we demonstrated that CELDA reaches new state-of-the-art in weakly-supervised text classification and narrows the gap with a fully-supervised model. Additionally, our proposed methodology can be applied universally to any LM and has the potential to scale to larger models, making it a more viable option for utilizing large LMs.