Personalized search represents a problem where retrieval models condition on historical user interaction data in order to improve retrieval results. However, personalization is commonly perceived as opaque and not amenable to control by users. Further, personalization necessarily limits the space of items that users are exposed to. Therefore, prior work notes a tension between personalization and users' ability for discovering novel items. While discovery of novel items in personalization setups may be resolved through search result diversification, these approaches do little to allow user control over personalization. Therefore, in this paper, we introduce an approach for controllable personalized search. Our model, CtrlCE presents a novel cross-encoder model augmented with an editable memory constructed from users historical items. Our proposed memory augmentation allows cross-encoder models to condition on large amounts of historical user data and supports interaction from users permitting control over personalization. Further, controllable personalization for search must account for queries which don't require personalization, and in turn user control. For this, we introduce a calibrated mixing model which determines when personalization is necessary. This allows system designers using CtrlCE to only obtain user input for control when necessary. In multiple datasets of personalized search, we show CtrlCE to result in effective personalization as well as fulfill various key goals for controllable personalized search.

This paper studies retrieval-augmented approaches for personalizing large language models (LLMs), which potentially have a substantial impact on various applications and domains. We propose the first attempt to optimize the retrieval models that deliver a limited number of personal documents to large language models for the purpose of personalized generation. We develop two optimization algorithms that solicit feedback from the downstream personalized generation tasks for retrieval optimization -- one based on reinforcement learning whose reward function is defined using any arbitrary metric for personalized generation and another based on knowledge distillation from the downstream LLM to the retrieval model. This paper also introduces a pre- and post-generation retriever selection model that decides what retriever to choose for each LLM input. Extensive experiments on diverse tasks from the language model personalization (LaMP) benchmark reveal statistically significant improvements in six out of seven datasets.

At TREC 2023, we hosted the first TREC Product Search Track, looking to create a reusable general benchmark for evaluating the performance of retrieval methods in the product search domain. We focus on providing a benchmark similar in scale and format to NQ Kwiatkowski et al. [2019], or the Deep Learning Track Craswell et al. [2021] but focused on product search. In providing a simple-to-use dataset, we believe broad experimentation using popular retrieval libraries Lin et al. [2021] Gao et al. [2022] can lead to broad improvements in retrieval performance. In this first year of the track, we created a novel collection based on the ESCI Product Re-ranking dataset Reddy et al. [2022], sampled novel queries, created enriched metadata in the form of additional text and images along with seeded evaluation results with a broad range of baseline runs to aid in collection reusability and to allow iteration and experimentation on the use of additional context. Unlike previous product search corpora, the Product Search Track is multi-modal and has a large enough scale to explore the usage of neural retrieval methods.