Jensen, Randy
Untangling Topic Threads in Chat-Based Communication: A Case Study
Ramachandran, Sowmya (Stottler Henke Associates Inc.) | Jensen, Randy (Stottler Henke Associates Inc.) | Bascara, Oscar (Stottler Henke Associates Inc.) | Carpenter, Tamitha (Stottler Henke Associates Inc.) | Denning, Todd (US Air Force) | Sucillon, Lt. Shaun (US Air Force Research Laboratory)
Analyzing chat traffic has important applications for both the military and the civilian world. This paper presents a case study of a real-world application of chat analysis in support of team training exercise in the military. It compares the results of an unsupervised learning approach with those of a supervised classification approach. The paper also discusses some of the specific challenges presented by this domain.
Mining Chat Conversations: The Next Frontier
Ramachandran, Sowmya (Stottler Henke Associates Inc) | Jensen, Randy (Stottler Henke Associates, Inc) | Bascara, Oscar (Stottler Henke Associates, Inc) | Carpenter, Tamitha (Stottler Henke Associates Inc) | Denning, Todd ( AFRL/RHA ) | Sucillon, Shaun (AFRL)