Recommender systems are software applications that help users find items of interest in situations of information overload in a personalized way, using knowledge about the needs and preferences of individual users. In conversational recommendation approaches, these needs and preferences are acquired by the system in an interactive, multi-turn dialog. A common approach in the literature to drive such dialogs is to incrementally ask users about their preferences regarding desired and undesired item features or regarding individual items. A central research goal in this context is efficiency, evaluated with respect to the number of required interactions until a satisfying item is found. This is usually accomplished by making inferences about the best next question to ask to the user. Today, research on dialog efficiency is almost entirely empirical, aiming to demonstrate, for example, that one strategy for selecting questions is better than another one in a given application. With this work, we complement empirical research with a theoretical, domain-independent model of conversational recommendation. This model, which is designed to cover a range of application scenarios, allows us to investigate the efficiency of conversational approaches in a formal way, in particular with respect to the computational complexity of devising optimal interaction strategies. Through such a theoretical analysis we show that finding an efficient conversational strategy is NP-hard, and in PSPACE in general, but for particular kinds of catalogs the upper bound lowers to POLYLOGSPACE. From a practical point of view, this result implies that catalog characteristics can strongly influence the efficiency of individual conversational strategies and should therefore be considered when designing new strategies. A preliminary empirical analysis on datasets derived from a real-world one aligns with our findings.

Today's research in recommender systems is largely based on experimental designs that are static in a sense that they do not consider potential longitudinal effects of providing recommendations to users. In reality, however, various important and interesting phenomena only emerge or become visible over time, e.g., when a recommender system continuously reinforces the popularity of already successful artists on a music streaming site or when recommendations that aim at profit maximization lead to a loss of consumer trust in the long run. In this paper, we discuss how Agent-Based Modeling and Simulation (ABM) techniques can be used to study such important longitudinal dynamics of recommender systems. To that purpose, we provide an overview of the ABM principles, outline a simulation framework for recommender systems based on the literature, and discuss various practical research questions that can be addressed with such an ABM-based simulation framework.

We describe a hybrid meta-architecture -- the CHAMELEON -- for session-based news recommendation that is able to leverage a variety of information types using Recurrent Neural Networks. We evaluated our approach on two public datasets, using a temporal evaluation protocol that simulates the dynamics of a news portal in a realistic way. Our results confirm the benefits of modeling the sequence of session clicks with RNNs and leveraging side information about users and articles, resulting in significantly higher recommendation accuracy and catalog coverage than other session-based algorithms.

With the recent advances in the field of artificial intelligence, an increasing number of decision-making tasks are delegated to software systems. A key requirement for the success and adoption of such systems is that users must trust system choices or even fully automated decisions. To achieve this, explanation facilities have been widely investigated as a means of establishing trust in these systems since the early years of expert systems. With today's increasingly sophisticated machine learning algorithms, new challenges in the context of explanations, accountability, and trust towards such systems constantly arise. In this work, we systematically review the literature on explanations in advice-giving systems. This is a family of systems that includes recommender systems, which is one of the most successful classes of advice-giving software in practice. We investigate the purposes of explanations as well as how they are generated, presented to users, and evaluated. As a result, we derive a novel comprehensive taxonomy of aspects to be considered when designing explanation facilities for current and future decision support systems. The taxonomy includes a variety of different facets, such as explanation objective, responsiveness, content and presentation. Moreover, we identified several challenges that remain unaddressed so far, for example related to fine-grained issues associated with the presentation of explanations and how explanation facilities are evaluated.

Recommender Systems are nowadays successfully used by all major web sites (from e-commerce to social media) to filter content and make suggestions in a personalized way. Academic research largely focuses on the value of recommenders for consumers, e.g., in terms of reduced information overload. To what extent and in which ways recommender systems create business value is, however, much less clear, and the literature on the topic is scattered. In this research commentary, we review existing publications on field tests of recommender systems and report which business-related performance measures were used in such real-world deployments. We summarize common challenges of measuring the business value in practice and critically discuss the value of algorithmic improvements and offline experiments as commonly done in academic environments. Overall, our review indicates that various open questions remain both regarding the realistic quantification of the business effects of recommenders and the performance assessment of recommendation algorithms in academia.

Recommender systems are personalized information access applications; they are ubiquitous in today's online environment, and effective at finding items that meet user needs and tastes. As the reach of recommender systems has extended, it has become apparent that the single-minded focus on the user common to academic research has obscured other important aspects of recommendation outcomes. Properties such as fairness, balance, profitability, and reciprocity are not captured by typical metrics for recommender system evaluation. The concept of multistakeholder recommendation has emerged as a unifying framework for describing and understanding recommendation settings where the end user is not the sole focus. This article describes the origins of multistakeholder recommendation, and the landscape of system designs. It provides illustrative examples of current research, as well as outlining open questions and research directions for the field.

Recommender systems help users deal with information overload by providing tailored item suggestions to them. The recommendation of news is often considered to be challenging, since the relevance of an article for a user can depend on a variety of factors, including the user's short-term reading interests, the reader's context, or the recency or popularity of an article. Previous work has shown that the use of Recurrent Neural Networks is promising for the next-in-session prediction task, but has certain limitations when only recorded item click sequences are used as input. In this work, we present a hybrid, deep learning based approach for session-based news recommendation that is able to leverage a variety of information types. We evaluated our approach on two public datasets, using a temporal evaluation protocol that simulates the dynamics of a news portal in a realistic way. Our results confirm the benefits of considering additional types of information, including article popularity and recency, in the proposed way, resulting in significantly higher recommendation accuracy and catalog coverage than other session-based algorithms. Additional experiments show that the proposed parameterizable loss function used in our method also allows us to balance two usually conflicting quality factors, accuracy and novelty. Keywords: News Recommender Systems, Session-based Recommendation, Artificial Neural Networks, Context-awareness, Hybridization

Real-world semantic or knowledge-based systems, e.g., in the biomedical domain, can become large and complex. Tool support for the localization and repair of faults within knowledge bases of such systems can therefore be essential for their practical success. Correspondingly, a number of knowledge base debugging approaches, in particular for ontology-based systems, were proposed throughout recent years. Query-based debugging is a comparably recent interactive approach that localizes the true cause of an observed problem by asking knowledge engineers a series of questions. Concrete implementations of this approach exist, such as the OntoDebug plug-in for the ontology editor Prot\'eg\'e. To validate that a newly proposed method is favorable over an existing one, researchers often rely on simulation-based comparisons. Such an evaluation approach however has certain limitations and often cannot fully inform us about a method's true usefulness. We therefore conducted different user studies to assess the practical value of query-based ontology debugging. One main insight from the studies is that the considered interactive approach is indeed more efficient than an alternative algorithmic debugging based on test cases. We also observed that users frequently made errors in the process, which highlights the importance of a careful design of the queries that users need to answer.

Recommender systems help users find relevant items of interest, for example on e-commerce or media streaming sites. Most academic research is concerned with approaches that personalize the recommendations according to long-term user profiles. In many real-world applications, however, such long-term profiles often do not exist and recommendations therefore have to be made solely based on the observed behavior of a user during an ongoing session. Given the high practical relevance of the problem, an increased interest in this problem can be observed in recent years, leading to a number of proposals for session-based recommendation algorithms that typically aim to predict the user's immediate next actions. In this work, we present the results of an in-depth performance comparison of a number of such algorithms, using a variety of datasets and evaluation measures. Our comparison includes the most recent approaches based on recurrent neural networks like GRU4REC, factorized Markov model approaches such as FISM or FOSSIL, as well as simpler methods based, e.g., on nearest neighbor schemes. Our experiments reveal that algorithms of this latter class, despite their sometimes almost trivial nature, often perform equally well or significantly better than today's more complex approaches based on deep neural networks. Our results therefore suggest that there is substantial room for improvement regarding the development of more sophisticated session-based recommendation algorithms.

Model-Based Diagnosis techniques have been successfully applied to support a variety of fault-localization tasks both for hardware and software artifacts. In many applications, Reiter's hitting set algorithm has been used to determine the set of all diagnoses for a given problem. In order to construct the diagnoses with increasing cardinality, Reiter proposed a breadth-first search scheme in combination with different tree-pruning rules. Since many of today's computing devices have multi-core CPU architectures, we propose techniques to parallelize the construction of the tree to better utilize the computing resources without losing any diagnoses. Experimental evaluations using different benchmark problems show that parallelization can help to significantly reduce the required running times. Additional simulation experiments were performed to understand how the characteristics of the underlying problem structure impact the achieved performance gains.