Conversational recommender systems engage users in dialogues to refine their needs and provide more personalized suggestions. Although textual information suffices for many domains, visually driven categories such as fashion or home decor potentially require detailed visual information related to color, style, or design. To address this challenge, we propose LaViC (Large Vision-Language Conversational Recommendation Framework), a novel approach that integrates compact image representations into dialogue-based recommendation systems. LaViC leverages a large vision-language model in a two-stage process: (1) visual knowledge self-distillation, which condenses product images from hundreds of tokens into a small set of visual tokens in a self-distillation manner, significantly reducing computational overhead, and (2) recommendation prompt tuning, which enables the model to incorporate both dialogue context and distilled visual tokens, providing a unified mechanism for capturing textual and visual features. To support rigorous evaluation of visually-aware conversational recommendation, we construct a new dataset by aligning Reddit conversations with Amazon product listings across multiple visually oriented categories (e.g., fashion, beauty, and home). This dataset covers realistic user queries and product appearances in domains where visual details are crucial. Extensive experiments demonstrate that LaViC significantly outperforms text-only conversational recommendation methods and open-source vision-language baselines. Moreover, LaViC achieves competitive or superior accuracy compared to prominent proprietary baselines (e.g., GPT-3.5-turbo, GPT-4o-mini, and GPT-4o), demonstrating the necessity of explicitly using visual data for capturing product attributes and showing the effectiveness of our vision-language integration. Our code and dataset are available at https://github.com/jeon185/LaViC.

Generative recommendation (GR) is an emerging paradigm where user actions are tokenized into discrete token patterns and autoregressively generated as predictions. However, existing GR models tokenize each action independently, assigning the same fixed tokens to identical actions across all sequences without considering contextual relationships. This lack of context-awareness can lead to suboptimal performance, as the same action may hold different meanings depending on its surrounding context. To address this issue, we propose ActionPiece to explicitly incorporate context when tokenizing action sequences. In ActionPiece, each action is represented as a set of item features, which serve as the initial tokens. Given the action sequence corpora, we construct the vocabulary by merging feature patterns as new tokens, based on their co-occurrence frequency both within individual sets and across adjacent sets. Considering the unordered nature of feature sets, we further introduce set permutation regularization, which produces multiple segmentations of action sequences with the same semantics. Experiments on public datasets demonstrate that ActionPiece consistently outperforms existing action tokenization methods, improving NDCG@$10$ by $6.00\%$ to $12.82\%$.

Traditional recommender systems (RS) typically use user-item rating histories as their main data source. However, deep generative models now have the capability to model and sample from complex data distributions, including user-item interactions, text, images, and videos, enabling novel recommendation tasks. This comprehensive, multidisciplinary survey connects key advancements in RS using Generative Models (Gen-RecSys), covering: interaction-driven generative models; the use of large language models (LLM) and textual data for natural language recommendation; and the integration of multimodal models for generating and processing images/videos in RS. Our work highlights necessary paradigms for evaluating the impact and harm of Gen-RecSys and identifies open challenges. This survey accompanies a tutorial presented at ACM KDD'24, with supporting materials provided at: https://encr.pw/vDhLq.

Large language models (LLMs) are revolutionizing conversational recommender systems by adeptly indexing item content, understanding complex conversational contexts, and generating relevant item titles. However, controlling the distribution of recommended items remains a challenge. This leads to suboptimal performance due to the failure to capture rapidly changing data distributions, such as item popularity, on targeted conversational recommendation platforms. In conversational recommendation, LLMs recommend items by generating the titles (as multiple tokens) autoregressively, making it difficult to obtain and control the recommendations over all items. Thus, we propose a Reindex-Then-Adapt (RTA) framework, which converts multi-token item titles into single tokens within LLMs, and then adjusts the probability distributions over these single-token item titles accordingly. The RTA framework marries the benefits of both LLMs and traditional recommender systems (RecSys): understanding complex queries as LLMs do; while efficiently controlling the recommended item distributions in conversational recommendations as traditional RecSys do. Our framework demonstrates improved accuracy metrics across three different conversational recommendation datasets and two adaptation settings

Synthetic users are cost-effective proxies for real users in the evaluation of conversational recommender systems. Large language models show promise in simulating human-like behavior, raising the question of their ability to represent a diverse population of users. We introduce a new protocol to measure the degree to which language models can accurately emulate human behavior in conversational recommendation. This protocol is comprised of five tasks, each designed to evaluate a key property that a synthetic user should exhibit: choosing which items to talk about, expressing binary preferences, expressing open-ended preferences, requesting recommendations, and giving feedback. Through evaluation of baseline simulators, we demonstrate these tasks effectively reveal deviations of language models from human behavior, and offer insights on how to reduce the deviations with model selection and prompting strategies.

The long-tail recommendation is a challenging task for traditional recommender systems, due to data sparsity and data imbalance issues. The recent development of large language models (LLMs) has shown their abilities in complex reasoning, which can help to deduce users' preferences based on very few previous interactions. However, since most LLM-based systems rely on items' semantic meaning as the sole evidence for reasoning, the collaborative information of user-item interactions is neglected, which can cause the LLM's reasoning to be misaligned with task-specific collaborative information of the dataset. To further align LLMs' reasoning to task-specific user-item interaction knowledge, we introduce collaborative retrieval-augmented LLMs, CoRAL, which directly incorporate collaborative evidence into the prompts. Based on the retrieved user-item interactions, the LLM can analyze shared and distinct preferences among users, and summarize the patterns indicating which types of users would be attracted by certain items. The retrieved collaborative evidence prompts the LLM to align its reasoning with the user-item interaction patterns in the dataset. However, since the capacity of the input prompt is limited, finding the minimally-sufficient collaborative information for recommendation tasks can be challenging. We propose to find the optimal interaction set through a sequential decision-making process and develop a retrieval policy learned through a reinforcement learning (RL) framework, CoRAL. Our experimental results show that CoRAL can significantly improve LLMs' reasoning abilities on specific recommendation tasks. Our analysis also reveals that CoRAL can more efficiently explore collaborative information through reinforcement learning.

We present a new Python toolkit called RecWizard for Conversational Recommender Systems (CRS). RecWizard offers support for development of models and interactive user interface, drawing from the best practices of the Huggingface ecosystems. CRS with RecWizard are modular, portable, interactive and Large Language Models (LLMs)-friendly, to streamline the learning process and reduce the additional effort for CRS research. For more comprehensive information about RecWizard, please check our GitHub https://github.com/McAuley-Lab/RecWizard.

Understanding and accurately explaining compatibility relationships between fashion items is a challenging problem in the burgeoning domain of AI-driven outfit recommendations. Present models, while making strides in this area, still occasionally fall short, offering explanations that can be elementary and repetitive. This work aims to address these shortcomings by introducing the Pair Fashion Explanation (PFE) dataset, a unique resource that has been curated to illuminate these compatibility relationships. Furthermore, we propose an innovative two-stage pipeline model that leverages this dataset. This fine-tuning allows the model to generate explanations that convey the compatibility relationships between items. Our experiments showcase the model's potential in crafting descriptions that are knowledgeable, aligned with ground-truth matching correlations, and that produce understandable and informative descriptions, as assessed by both automatic metrics and human evaluation. Our code and data are released at https://github.com/wangyu-ustc/PairFashionExplanation

Fairness is a widely discussed topic in recommender systems, but its practical implementation faces challenges in defining sensitive features while maintaining recommendation accuracy. We propose feature fairness as the foundation to achieve equitable treatment across diverse groups defined by various feature combinations. This improves overall accuracy through balanced feature generalizability. We introduce unbiased feature learning through adversarial training, using adversarial perturbation to enhance feature representation. The adversaries improve model generalization for under-represented features. We adapt adversaries automatically based on two forms of feature biases: frequency and combination variety of feature values. This allows us to dynamically adjust perturbation strengths and adversarial training weights. Stronger perturbations are applied to feature values with fewer combination varieties to improve generalization, while higher weights for low-frequency features address training imbalances. We leverage the Adaptive Adversarial perturbation based on the widely-applied Factorization Machine (AAFM) as our backbone model. In experiments, AAFM surpasses strong baselines in both fairness and accuracy measures. AAFM excels in providing item- and user-fairness for single- and multi-feature tasks, showcasing their versatility and scalability. To maintain good accuracy, we find that adversarial perturbation must be well-managed: during training, perturbations should not overly persist and their strengths should decay.

In this paper, we present empirical studies on conversational recommendation tasks using representative large language models in a zero-shot setting with three primary contributions. (1) Data: To gain insights into model behavior in "in-the-wild" conversational recommendation scenarios, we construct a new dataset of recommendation-related conversations by scraping a popular discussion website. This is the largest public real-world conversational recommendation dataset to date. (2) Evaluation: On the new dataset and two existing conversational recommendation datasets, we observe that even without fine-tuning, large language models can outperform existing fine-tuned conversational recommendation models. (3) Analysis: We propose various probing tasks to investigate the mechanisms behind the remarkable performance of large language models in conversational recommendation. We analyze both the large language models' behaviors and the characteristics of the datasets, providing a holistic understanding of the models' effectiveness, limitations and suggesting directions for the design of future conversational recommenders