Trains are part-and-parcel of every day lives in countries with large, diverse, multi-lingual population like India. Consequently, an assistant which can accurately predict and explain train delays will help people and businesses alike. We present a novel conversation agent which can engage with people about train status and inform them about its delay at in-line stations. It is trained on past delay data from a subset of trains and generalizes to others.

India runs the fourth largest railway transport network size carrying over 8 billion passengers per year. However, the travel experience of passengers is frequently marked by delays, i.e., late arrival of trains at stations, causing inconvenience. In a first, we study the systemic delays in train arrivals using n-order Markov frameworks and experiment with two regression based models. Using train running-status data collected for two years, we report on an efficient algorithm for estimating delays at railway stations with near accurate results. This work can help railways to manage their resources, while also helping passengers and businesses served by them to efficiently plan their activities.